Personalized and caring involvement in fixing your hacked website– it’s what we do.
- Our goal is to help you prevent your website from being hacked again.
- Service is very important to us. We intend to reply to every email you send us within five minutes; and likewise begin working to fix your website within minutes of your call.
- No outsourcing to an unknown sweat shop of workers in some unknown country. We are a California-based business.
- We consider every phone call we receive a blessing. Call us anytime, (619) 479-6637, or Toll-Free, (800) 639-6442, or email, jim at hackrepair dot com
- Once we’ve completed the clearing of malware from your website we will, with your approval, help you install software to better secure your website in future.
- Throughout the course of cleaning your hacked website we will provide you with a real-time report on what we are doing, what we’ve found, and what to watch out for in future.
- Even after your website has been secured and Google.com reputation restored we will remain available by phone or email for any question you may have in the future. Think of us as “your website security experts for life!”
- With fifteen years of web hosting and Internet security related experience, our skill sets are unique and available to you for a reasonable flat fee.
- We treat every hack repair project we work on as though it were our own website.
Our service goals include:
Our #1 goal is to ensure your website is never hacked again. We hope to impart to you all of the lessons we’ve learned from previous clients, and help make you a WordPress security guru by the time we are finished.
Our #2 goal is to report back to you everything we’ve done, including showing you what malware looks like and how to locate it.
3. Long term security.
Once we’ve cleared all malware from your website, our goal #3 is to better secure your website from random bots and other malicious folk. Below are some of the tasks we intend to build into your website (for WordPress clients):
- Enable a 404 error detection. This helps to block random bots of finding you.
- Enable backups. We don’t want all of our good works lost due to accidental file deletion.
- Enable brute force login protection. This will help block hackers attempting to guess your password.
- Enable file locking so hackers cannot edit core WordPress files.
- Enable real-time logging within your site. This will notify us if something changes within your site unexpectedly.
- Enable settings to reduce comment spam.
- Enable you to better secure your website by teaching you security best practices.
- Enable your website to deny the execution of scripts within images directories. This helps to discourage hackers from hiding back door scripts within directories you would not normally check or monitor.
- Enable real-time file monitoring.
- And much more…
Below are words of encouragement and testimonials received from some of our recent customers:
Thank you for this opportunity to share an experience I just recently had. Its a little story from an ‘always feeling like a newbie to anything tech’ person, yes I do have gray hair.
I host a personal blog on WordPress and thought I was doing a pretty good job with the upkeep until a few weeks back I started the day with a 2nd notification of a hacked WP site from my hosting provider. I thought I had it taken care of after the 1st notification but apparently it was more than I could comprehend to correct whatever was wrong.
I was told by my hosting provider to find a third party developer or a security consultant. I was beside myself not knowing which way to turn.
I reached out in a Facebook WP group and did some searching on my own. Between the two I stumbled onto the same great find that saved the day for this ‘always feeling like a newb’. I thought I would pass along this recommendation under the heading of ‘Keep Calm and Secure Your Site’.
Jim Walker of http://www.hackrepair.com was my super tech hero that saved the day and a wealth of headaches. It was well worth the money, quite affordable actually I thought for what I was expecting.
In addition to repairing hacked sites Jim also offers regular services to make sure your site stays safe. I am a new customer.
When learning to maneuver this WP and self-hosting process I hear constantly about security and back up and such but didn’t understand the depth of it. I updated themes and plugins regularly but apparently it takes a whole lot more than I understood.
There is a lot to learn when you are a DIY and if you aren’t tech savvy don’t run the risk that I did. Protect yourself against the hackers because they are out there and they don’t discriminate.
If you haven’t taken the correct measures to secure your site don’t let it scare you, have someone who knows what they are doing do it for you.
Jim is that person. He is a real guy and a real gem and real affordable. I say pay for it now or you will be paying for it later. Its more affordable than you think.
Thanks for the platform and I hope I have saved at least one person a day of headaches and a few more gray hairs.
My web designer recommended Jim to me when my site was hacked. I called and he was on it, diagnosing the problem in seconds, literally. He then got to work and within 2 and a half hours the site was clean. I wouldn’t hesitate to use Jim again.
Before even discussing fees, Jim took plenty of time to diagnosis my IT issues and discuss a strategy to rectify the problems. Ultimately he presented an extremely fair invoice and went to work instantly. I felt as though I was the center of his attention throughout the entire repair process. Jim did not stop with what I explained my problem to be but also investigated my other web properties and brought to light that I had been infiltrated on other sites as well. Because of his proactive approach, I was fortunate to have just one site exploited. I can not say enough good things about Jim. He is professional, honest, fair, thorough and now my IT man! Jim…You are the BEST
HackRepair is absolutely phenomenal. They’re everything you could ask for: professional, fast, thorough, responsive, caring, thoughtful, knowledgeable — and all at a very reasonable rate. We have been so impressed with Jim that we can’t imagine reaching out to anyone else; Jim has truly made his competition obsolete with his impeccable service. While the saying goes “nobody’s perfect…”, when it comes to repairing hacked sites, Jim has us wondering if the old saying is wrong. He’s pretty perfect to us!!
A client’s open letter of thank you to a WordPress forum, written by – Teri H., from @beadathomemom
Hello and glad to be part of the group. I wanted to share a little story from this ‘always feeling like a newbie to anything tech’.
Yesterday I started the day with a 2nd notification of a hacked WP site. Thought it was taken care of but apparently more than I could comprehend to correct. I was told by my hosting provider to find a third party developer or a security consultant. I was beside myself not knowing which way to turn.
I reached out in another WP group and did some searching on my own. Between the two I stumbled onto the same great find that saved the day for this ‘newb’ and thought I would pass along.
Through the process I stumbled onto this group and quickly joined looking for some answers. I later discover that my previous discovery is a member of this group. You may or may not be familiar with him but I’m plugging this recommendation under the heading of ‘Keep Calm and Secure Your Site’. http://www.hackrepair.com Jim Walker was my super tech hero that saved the day and a wealth of headaches. It was well worth the money, quite affordable actually I thought for what I was expecting.
Jim also offers regular services to make sure your site stays safe, I am a new customer.
When learning to maneuver this WP and self hosting process I hear and hear about security and back up and such but didn’t understand the depth of it. I updated themes and plugins regularly but apparently it takes a whole lot more than I understood.
There is a lot to learn when you are a DIY and if you aren’t tech savy don’t run the risk that I did. Protect yourself against the hackers because they are out there and they don’t discriminate.
If you haven’t taken the correct measures to secure your site don’t let it scare you, have someone who knows what they are doing do it for you. Jim is a real guy and a real gem and real affordable. Pay for it now or you will be paying for it later.
Thanks for the platform and I look forward to learning more from this group.
Thanks to Jim for his incredible work in getting our sites back online in record time. We were the victims of defacing via a dodgy script online and Jim managed to find the problem, isolate and get it back online in just a few hours. He also made some great recommendations on site security moving forward and was also willing to help move our sites to a new server and make sure everything runs smooth. During the repair, he kept in contact via several emails to confirm what stage he was at. The value in his service is incredible. A small fee to pay to get your brand and presence back online. Thanks once again!
I was ready to pull out my hair, but I turned it over to the Hackrepair guys and they did a fantastic job.
Outlaws Publishing LLC
After several weeks of misery trying to figure out why potential catering clients were being redirected when they clicked options in our site, we found out we were hacked and obviously had to do something about it. We were losing business and it was embarrassing as well. Our developer suggested we try Hackrepair.com and that was the best advice he could have given us. Jim took my call within a ring or two, (that in itself was shocking) because I figured I might get someone on the phone who barely spoke English and would not be the one to actually fix our problem. He was very professional, quick and to the point. Gave me options, we set up the process easily and for a reasonable price. He found out we had some serious hack issues but within a few days had our credentials cleared with Google and our site up and running smooth again. I would highly recommend this company hands down.
John B Kirkland Wa
I called Jim….much to my surprise he answered and each time I called thereafter he answered.
Amazing to me when I was in a panic and didn’t understand how and why someone would do this to me… Jim explained what he was seeing on my site, what he believed happened and got right on it….the hackers had placed links on using google. Jim is number one.
I hope I don’t have the problem ever again, but if I do I will keep this Jim’s phone number close at hand. I will refer all I know what any problem like this to him. I thank you so much Jim for being there for all of us who fall prey to this kind of activity. Thanks for taking care of me and all of those who need you.
Sandra @ plymouthhouseinn
By Bill W.
Our web development team cleans and disinfects compromised sites but we reached out to Jim when we had more work than we could manage. His work is thorough and he goes beyond the minimum required. Working with him, it’s very apparent that he has this down to a science and uses a streamlined workflow. He cleaned our client’s site and had it removed from Google’s blacklist in less than a day. We highly recommend him, especially if you’re a small business owner, running your own site, and don’t have the resources or experience to deal with a hack yourself.