I called Jim midday on a Monday and everything was resolved by Monday night. I have a small blog that was taken down by malware and didn’t know what to do, and Jim explained what had probably happened and the process he would use to fix it. While he was working on my site, he sent progress emails to let me know where he was in the process. He even called me when he needed more information from me. Personal service like this, especially in the technology world, is hard to find. I can’t recommend HackRepair enough. – Michelle Bac