“We Love Fixing Hacked Websites”
The Hack Repair Guy provides WordPress malware cleanup services, website security advice, and website security tips to prevent hacking, and is an expert in securing hacked websites. Call Jim anytime, (619) 479-6637
My website was hacked. What should I do? Jim Walker, The website Hack Repair Guy can help with that.
What will you experience when working with Jim Walker’s HackRepair.com team?
As a client working with me and my team at HackRepair.com, you can expect a friendly, informative, and reassuring experience. We speak directly to both the tech-savvy and the not-so-tech-savvy. Our goal is to make cybersecurity accessible and understandable to everyone, so we always take a patient, explanatory approach and never talk down to you. We’re like your smart friend who’s good with computers – always ready to help out and explain things in a way you can understand.
I and my team will work to keep things simple. We’ll do our best to use everyday language and analogies to explain even complex cybersecurity concepts. And we’ll always reassure you that no matter how severe your cybersecurity problem might seem, it’s something that we can fix together. You’re in good hands with me and my team at HackRepair.com.
I likewise provide a pennies-a-day WordPress security management service described best at HackGuard.com.
Below are just some of the customer service reviews written about HackRepair.com service recently.
Reviews below were submitted through one of two services, Trustpilot or SiteJabber
Jim Walker, the hack repair guy, was very thorough in explaining his service and made me feel comfortable that he could handle the very serious male-ware issue we had on our website. He had our site clean and back in Google’s search results in less that 24 hours. Having done this myself manually in the past, let me tell you that is nothing short of a “miracle”! Read more
I wanted to wait a while before I submitted a testimonial for Jim, just to be sure the hack was completely taken care of and my websites were back to normal.
Reason being, another very well-known hack repair company, in-house to a major host that millions of people use, were quite useless at trying to fix a hack on all of my sites that lasted for nearly two full months.
It was a nightmare to have … Read more
I am extremely satisfied with the service I received from hackrepair.com. We had a “site may be compromised” message that was appearing in the search results for a second time after we thought the problem was fixed. It turns out the guys I had been working with didn’t come close to the quality of service that Jim provided. He found issues that we would have otherwise never known about. I am also c… Read more
HackRepair is the real deal. They know their stuff. As a PC tech myself who has always been focused on finding the cause of a problem and fixing the cause, I recognize the difference between fixes and true solutions. Jim is knowledgeable and is all about finding the root cause and solving problems, for him it’s not about just selling services. Great advice and great work. Read more
When my wordpress site got hacked, I figured I could fix things myself. But after two days of hair-pulling frustration, I knew I needed help. I was extremely nervous contacting anyone I found online, but Hackrepair.com had so much positive feedback, I decided to take a chance. Best thing I’ve ever done. Jim Walker personally answered my call, and was in constant communication throughout the proces… Read more
Very quick thorough and professional. Recommended. Read more
Our customer’s Wordpress website was down, taken offline by the hosting company, due to spam being sent out. This helped to preserve our customer’s google ranking, which was super important, but we didn’t really know what next steps to take to get the problem fixed.
We are primarily a digital marketing team, specializing in making engaging websites for small businesses. We were outmatched. Enter … Read more
My web designer recommended Jim to me when my site was hacked. I called and he was on it, diagnosing the problem in seconds, literally. He then got to work and within 2 and a half hours the site was clean. I wouldn’t hesitate to use Jim again. Read more
I struggled for months with a pharmahack that none of my developers could deal with. Sales were plummeting and I had no idea what to do next. Then I finally talked to Jim at hackrepair.com. In 5 hours or so Google was listing my site as clean and the problem was gone. Completely unbelievable. This is how you spell relief. I really can’t thank you enough. Read more
Hackrepair.com was very helpful in getting my website back up after it had been hacked. Jim was confident, knowledgeable, and helped sooth my nerves. I was worried that my site might never be the same but he assured me that everything would be OK. He kept me updated regularly via email of his progress and before long, my site was back up good as new. The Hack repair guy took a major headache and t… Read more
When my photography website was hacked, I called http://www.hackrepair.com for help. Not only did Jim call me back right away, he started working on fixing my site right away, and he clearly communicated with me through email and phone calls the entire time. In addition, he walked me through my site, some of its uses, and how to prevent hacking in the future. I was so happy to be able to actually speak t… Read more
I can’t say enough good things about the service Jim provided. During my initial phone call to Hackrepair.com, Jim diagnosed the issue in just minutes and immediately went to work solving my website issues. I really appreciated the email updates and recommendations for further safeguarding my sites, but most of all, I was thrilled with how quickly he resolved my issues. I would recommend him to an… Read more
I have used Jim’s service twice. Both times, he not only fixed the website – while others told me that the sites were trashed and could not be fixed, he completed it in an extremely timely manner with top notch customer service. I HIGHLY recommend his services. Working with Jim is easy – unlike many of the other services out there that hit you with a set of fees depending on what may be wrong. Bot… Read more
New Jersey I was very pleased with the service that hack repair provided. My site was down due to some website related malware. My website developer wasnt able to fix the problem, and I contacted Hackrepair.com to see what they could do for me. He explained exactly what we needed to do to resolve the issue. And within a day my site was malware free and back up and running. Thanks alot Jim. I’m gla… Read more
When Google blocks your site, it’s like that dream we all have being naked at school. I tried everything for a month myself and got nowhere. If I only called Jim sooner. He fixed my WordPress site, identified future risks and solutions in less than an hour. 24 hours later the site warning was released and operating perfectly. Thanks Jim. Read more
Jim and the Hackrepair.com staff are not only professional but they are reliable and very reasonable. I’m a professional designer and I can’t tell how many clients Ive referred to Jim when their Wordpress website got hacked. They are all happy customers. Jim took care of my clients quickly and he was very responsive to their questions and concerns. I recommend them to all my clients. Read more
When I noticed my listing in Google had a message under the title that said “This site may be compromised” I freaked out and started researching everything I could about it. Turns out that it was because my site was hacked and spam was put on one of the pages. In my research I found hackrepair.com and called. Jim answered right away and began the process of reviewing my website and determined that… Read more
Thanks to Jim for his incredible work in getting our sites back online in record time. We were the victims of defacing via a dodgy script online and Jim managed to find the problem, isolate and get it back online in just a few hours. He also made some great recommendations on site security moving forward and was also willing to help move our sites to a new server and make sure everything runs smoo… Read more
Jim fixed my hacked website and removed me from Google’s blacklist, all on Christmas Day no less!
I am eternally grateful for his amazing customer service and quick attention to detail and I will certainly recommend his services to everyone. Read more
Jim at HackRepair.com was efficient, comprehensive, and cleared up my compromised websites in under one day. Plus he was patient explaining the issues found and the process for protecting my websites in the future despite my limited technical knowledge. I highly recommend his services. Read more
For a second time Jim has responded to our frantic SOS (save our site!) call and has been nothing less than excellent. He got right down to business and was already working on the solution before I had even hung up the phone. Knowing Jim was now in control and solving our hacked site, bought us out of panic mode and restored sanity in the office. He not only fixed our hacked site in a matter of mi… Read more
We had all five of our sites hacked. Jim had them back up in what felt like only minutes. He updated everything and made it secure. I hope I never get hacked again, but I know where to go if I do. Read more
I had a site that got hacked multiple times. My webhost was unable to help and I needed results fast. Thanks to hackrepair.com I was back and running in 24hrs and learned everything I need to know to keep my sites safe from this point forward. Read more
We had two sites hit and our hosting provider shut down all out sites, hack repair had us cleaned and repaired in short order and then taught us how to protect our sites going forward. Read more
Jim Walker The Hack Repair Guy really helped us out when our website was hacked. Once we realized what had happened, we immediately placed a call to Jim. He answered the phone, answered our questions and cleaned up our site within a day!
It’s not often you find a company like this that gives you the personal support you need when you need it the most. Having your site hacked is stressful, but Jim … Read more
Your service has been incredible. We did not know where to start when notified of the issues affecting our website. Our hosting company was absolutely no help at all, and when I discovered your service, I was a little concerned about whether I was reaching out to the right solution. You made the problem go away, so we could get back to doing what we were supposed to be doing – veterinary surgery… Read more
Our dental website was hijacked and pointed to a different site. Hackrepair saved our website and had our website back up and running as it used to be in a couple of hours. I highly recommend Hackrepair and their service. Thank you Hackrepair!!! Read more
Jim at HackRepair.com was so helpful when my site was hacked. He walked me through the whole process and was patient with all my questions. The site was back up and running with no issues. I felt VERY comfortable with his advice and suggestions. Thanks for getting me back up and running! Read more
I reached out to Jim after my hosting service notified me of my sites being maliciously compromised. He had me up and secure within about 2 hours of my first call to him in which I left a message. I couldn’t believe how quickly my situation was rectified. Not to mention he is a personable and friendly guy willing to talk you through the steps that will prevent future issues. Highly recommend! … Read more
I called Jim….much to my surprise he answered and each time I called thereafter he answered.
Amazing to me when I was in a panic and didn’t understand how and why someone would do this to me… Jim explained what he was seeing on my site, what he believed happened and got right on it….the hackers had placed links on using google. Jim is number one.
I hope I don’t have the problem ever again, but if… Read more
Jim returned my call within 2 minutes. It was as if he dropped whatever he was doing and then devoted the next 90 minutes to getting my website clean. All through the process I felt like I was in good hands, as he communicated through updates. He’s very professional, yet down to earth. I have regained my customer’s confidence. I would recommend him without hesitation. Thanks Jim. Read more
This site may be compromised… This warning appeared in association with a WordPress blog I manage. I was horrified! This warning would chase away potential customers. It was a must to get it fixed as soon as possible. Having a background in IT myself, I could have handled this problem on my own; but I would’ve had to conduct hours upon hours of research to figure out what to do and how to do it. N… Read more
If your site’s been hacked or you simply need top-notch, the ONLY one I can recommend is @tvcnet. Tell Jim I sent you! Read more
Amazed and Relieved !!!
Amazed that a live person actually answered my call and Relieved to find such a highly knowledgable tech person like Jim who had authentic empathy for me. My frustration from major hacking of THREE of my websites grew with each passing day until I found this solution a week later. He restored my immensely infected websites in such a short time and restored my faith trusti… Read more
We received the dreadful news our websites had been hacked and panic set in. Fortunately, our host put us on to Jim at Hack Repair. I called him in the early hours from New Zealand, and he immediately picked up the phone with a pleasant manner and from that moment until later in the day, I realized we were in excellent hands!
Once Jim ascertained the problems, he quickly made the required fixes, a… Read more
I am very impressed with your customer service, speed of response and, of course, technical expertise. It’s a rare combination these days. For someone such as myself who relies on my website being functional, having this kind of support not only brings peace of mind but is essential for my financial well-being. I appreciate your work. Read more
Hackrepair.com was fantastic! Jim quickly responded to our call about our site being hacked and began working on the problem right away. He not only fixed the problem (which our web developer could not fix), but he also gave us a checklist of things we could do to prevent future hacks and keep our website secure. Thanks Jim! Read more
Jim at Hackrepair.com was immediately helpful in assisting and curing our hack problem, and it’s especially worth noting that he came through on a Saturday!
I was very cautious about employing somebody I didn’t know, but I quickly realized the malicious code was beyond my understanding. I spoke to Jim on the phone — he was extremely nice and assuaged my fears. I went from freaking out to feeling r… Read more
When my website got hacked I was desperate. I had no idea how to fix the problem. After surfing the web for several hours I learned one thing: this is not an easy job to do. So I Googled for someone who could help me. Honestly, when I found the hack repair guys website, I didn’t think he could do what he promised. He said that he could probably fix my website in one day. But he did! He responded m… Read more
Thank you very much for getting my website up and going again after it had been hacked into. For a small company like mine to find someone to do this type of work is very challenging. We spoke on the phone about my website being shut down by Google and what your plan of action would be to test the site, find the problem, fix the problem and have my website be cleared by Google to be posted back in… Read more
After I received an email from my web host stating that my account had been suspended due to being compromised by malware, I began to panic. In prior years, I might have been able to sort out the problem myself, but my site was using an outdated and unsupported version of Joomla while my new site was being developed and I didn’t know where to begin. I searched the internet and came across Hackrepa… Read more
I can’t speak highly enough about the service that Jim provided when all 10 of my websites were hacked and one was blacklisted by Google. He responded immediately to my panicked email, communicated throughout the entire process of cleaning my sites, gave me recommendations as to how to better protect them — all in just a few hours.
My site was removed from Google’s blacklist within a day and all 1… Read more
I used the services of Jim Walker at HackRepair.com in February, 2014 after my business WordPress site was hacked. The hacker changed all my customer user names to “admin” effectively preventing anyone from logging into their account. I started with a web search to see if this was a common problem. I found Jim by reading responses to similar inquiries- he seemed to know what he was talking abo… Read more
I’ve used Jim Walker with HackRepair.com a couple times for my clients. I keep coming back to him because his work is VERY thorough and trustworthy. Jim covers all the bases to repair damage from hackers and he is very knowledgeable with Wordpress as well. The other thing about Jim is his response time: it’s incredible. I always receive a response within an hour of sending him an email, he’s alway… Read more
We are a non-profit with a limited budget and somewhat limited web skills. When we learned that we’d been hacked, it was upsetting, both from a business point of view and as a violation of trust. Jim at Hackrepair.com was really reassuring on the phone and was very patient with our tech skills. Our site was cleaned in a couple of hours and Jim followed through to be sure we protect ourselves from … Read more
As a budding freelance graphic designer, my website is fundamental to showing potential clients my work and is essential to my livelihood. Recently a hacker infected my site with malware. I couldn’t apply for any jobs and risk potential clients getting infected as well. After educating myself on what could be done on my own, I realized my best course of action would be to hire an expert. Thankf… Read more
Jim, you’ve done it (when no one else could)! My website is completely cleaned up! I can’t tell you how much I appreciate it. I’d use your services again in a heartbeat (just hope I don’t have to).? Read more
When I had an emergency website virus attack, I searched and found Hackrepair.com info on Google – Jim answered personally and clearly explained his services, then to my surprise started the job immediately even though it was a Friday night! He didn’t stop until everything was gone from my domain. Thanks, Jim! Read more
Jim’s hack repair service performed exactly as advertised; fast, friendly, and accurate. I was particularly impressed with his ability to diagnose the problem, explain it to me (in layman’s terms), fix the problem, and show me how to prevent future malware problems, all within 4 hours of our initial conversation. The problem was fixed before I had time to worry about it. Read more
We have a 500-page client website that was probably hacked for a month or more [sorry client]. Being newbies at this we had been taking half measures (adding security, talking to the host, etc) and wasting a lot of time since there was a backdoor created by the hackers. Finally the hacking went crazy and the site was blocked by Google and the search engines and I was afraid of losing the client. W… Read more
Thank you for this opportunity to share an experience I just recently had. Its a little story from an ‘always feeling like a newbie to anything tech’ person, yes I do have gray hair.
I host a personal blog on WordPress and thought I was doing a pretty good job with the upkeep until a few weeks back I started the day with a 2nd notification of a hacked WP site from my hosting provider. I thought I … Read more
Jim saved the day and my website! After finding out that my website had been hacked, I was in panic mode wondering how I was going to get this fixed. I definitely didn’t want to pay the hackers who had done this damage. While doing a little bit of search on Google I found Hackrepair and they did an excellent and super fast job. I highly recommend them. I would definitely work with them again! … Read more
No matter how lucky and cosseted we are, at some point in our lives we will experience a flat tire, a broken bone… and, in today’s First World, a site hack. Being a Mac user, I’ve been spoiled in that regard. However, yesterday I detected the dreaded signs that this site had been hacked: Astrogator’s Logs Read more
Jim is the best! He answers the phone immediately, is so professional, and gets the job done quickly, effectively and efficiently! I highly recommend him to any business owner looking for web security for their website. I can always rely on him to provide excellent service!
Hackrepair.com was quick, efficient, and intentional about making sure that all of our needs were met. Not only was our site up and running again the same day, but we were also given many tools to help us prevent this from happening in the future. Communication in regard to customer service is the best that I’ve seen thus far. I highly recommend this service. Read more
One of our website has been hacked and while looking for help I found The Hack Repair Guy on Google. Jim immediately responded to my request and helped me right away.
In two days he debugged everything and taught me how to be more cautious so that it doesn’t happen again. Thanks a lot! Read more
Jim at Hackrepair.com has saved us twice! We run an IT company and had two of our clients hacked. We called Jim and he started the job within minutes and had us all fixed up in a few hours. Best customer service ever! Read more
Jim was extremely knowledgeable and helpful. He quickly identified the problem and provided an up-front quote of his charges, then proceeded to address the issues involved, keeping me apprised every step of the way. When unexpected issues arose, Jim did his best to resolve them and didn’t attempt to extract any additional fees or charges from me. His follow-up was exceptional. I definitely would… Read more
Hackrepair.com came to our assistance when storm Sandy shut down all of our servers and crippled our business. In a matter of about 90 minutes Jim had our site up and our e-mail working again he dropped everything to assist us amazing!
I would recommend his services to anyone seeking a professional, cost-effective, and customer service oriented hosting service. Thanks again Jim we appreciate all y… Read more
“within hours my site was unhacked Systematically”
Dr. Christine Kaczmar, Thedigestiondoctor.com – I was referred to Hackrepair.com by my web developer. He hadn’t personally used the hack repair services, but had mentioned he was hearing some really great things about Hackrepair.com. I called him and within hours my site was “unhacked” Systematically along the way, Jim outlined areas where my site… Read more
Please find my highest recommendation for Jim and HackRepair.com. I am an attorney and owner of a Colorado mortgage company- with no prior experience of being “hacked.” One morning I discovered that our main site was redirected from Google and our two auxiliary sites were not even reachable via their url’s. After calling two (frankly flakey) competitors, I found Jim and HackRepair.com. Imp… Read more
As a consumer advocate I see my fair share of internet promises and cons, and had the opportunity to test out hackrepair.com. The test came as hackers who do not appreciate consumer advocates exposing scams attacked 2 of my sites. I then employed the services of The Hack Repair Guy. Just as promised he attacked the hack problem and with in hours ferreted out the hacker code and cleaned the site. B… Read more
I contacted Hackrepair.com after one of my client’s websites got hacked. The situation was potentially very serious because traffic to the website, flagged up as hacked in the Google SERPs, was slowing dramatically and quickly as potential customers were put off by the “this site may be hacked” warning. A blacklisted website could have cost my client hundreds of pounds an hour in lost revenue. My … Read more
After several weeks of misery trying to figure out why potential catering clients were being redirected when they clicked options in our site, we found out we were hacked and obviously had to do something about it. We were losing business and it was embarrassing as well. Our developer suggested we try Hackrepair.com and that was the best advice he could have given us. Jim took my call within a rin… Read more
Hackrepair.com is an ace-in-the-hole to IT consultant. Their expertise in wordpress security was essential in mitigating a threat on one of our sites, as well as elevating our security policy for future hack prevention. The quick response and level of professionalism is unmatched for the flat rate service that was provided. Read more
I needed someone to fix a long-standing problem on some of my websites…problems related to hacks that were never completely and properly cleaned. I stumbled onto Jim’s website, and read everything about how great he was and how he actually answers his own phone, etc. I’m a skeptical guy but decided to give it a try…expecting to get a voicemail system or someone in the Philippines or whatever.
Bu… Read more
Our website was infected for weeks with a pharma hack. We had friends who work in tech trying to help us get the situation resolved and get the hack removed but none of them could figure it out. Google plastered a warning on our site and it was blocked at our customers’ offices and their schools. Jim at Hackrepair.com not only removed the hack in a matter of hours, he handled clearing our site wit… Read more
Our web site was attacked recently. Someone hacked the site and inserted various types of code connected to pharma products. The code caused Google to put up a “this site may be compromised” warning on our website. It also caused traffic to plummet from more than 150 hits a day to less than 30.
After searching the internet and making various inquiries, I made arrangements with Jim Walker (thehackr… Read more
There was no Friday Date Night. No, Mr French and I did not have a spat, although he did abandon me for the weekend on yet another one of his numerous business trips.
Instead of writing about a yet another memorable meal, I caught a virus. Or rather my blog did. And I had NO IDEA! Those nasty hackers are now infecting sites, so that even the administrators, non, especially the admins are not aware… Read more
I was in a really bad spot…I had a client with an event coming up and just weeks before it their site gets hacked. Not knowing where to turn I spent days digging around trying to fix it myself wasting a ton of time and getting some frustrated clients on my back. But then in my search I stumbled across hackrepair.com and in less than 8 hours he had everything completely sorted. Quick, complete, and… Read more
Our website contained malware and was blacklisted by Google. Our developers weren’t able to find all the malicious code so we decided to hire a website security expert to review the site and make recommendations to prevent future attacks. We found Hackrepair.com and Jim was able to remove the malware within the same day and got our site removed from the blacklist. He took the time to update us on … Read more
HackRepair is absolutely phenomenal. They’re everything you could ask for: professional, fast, thorough, responsive, caring, thoughtful, knowledgeable — and all at a very reasonable rate. We have been so impressed with Jim that we can’t imagine reaching out to anyone else; Jim has truly made his competition obsolete with his impeccable service. While the saying goes “nobody’s perfect…”, when it co… Read more
I found HackRepair through an internet search when I had lost two websites but had enough to pay for the restoration of only one. Jim himself answered the phone and began exploring the problem immediately. Within minutes he had me convinced that he really knew what he was talking about and could do the job.
He continued to work for the next several hours and send me regular email updates as to wha… Read more
Jim Walker, the hack repair guy, answered my call when I was in desperate need of help. Once on the call he walked me through the process extremely quickly and all of my issues and the hack discovered and resolved! I highly recommend HackRepair.com and will use them for any issues I have with my Wordpress Sites. Read more
Jim at Hackrepair.com is a computer hero!!! The main path our clients find our business is through the internet. Our old hosting company, took us down unexpectedly without notice because our site was hacked. Jim cleaned our site and we were back up within hours! He also provided other services for free of charge. Because of his impeccable service, I immediately switched to allow him to host and mo… Read more
Thank you Mike for sharing your knowledge with me in regard to my hacked server. These culprits are becoming more of a threat to our website’s security and thank goodness we have warriors like you to repair damage they have done and firewall their hack-minded efforts to destroy what is not theirs. Read more
I am a WordPress developer and I maintain my own dedicated server for my clients.
I was in a major jam when my previous server provider stopped updating or patching my server. Next thing you know my server is being hijacked by hackers to send spam email from my client’s accounts!I was so upset and tried to get some help from my providers who just blew me off. Google was blacklisting websites and … Read more
Jim and his team exceeded all expectations. Our WordPress setup is a little unorthodox as well and they had no problems jumping right in and removing the malicious code/files. Also, they added some enhanced security measures to prevent this from happening in the future. We couldn’t be happier with the service that was provided. A+++! Read more
Jim and his people did a great job after my website was hacked. Their work was fast and effective, and he answered any questions I had promptly. Read more
When the dreaded ‘This site may be compromised’ Google notice appeared, our hearts sank and we were stumped at how this could happen. Some nasty rascal found a leak and thought it would be great to put hidden Viagra and Cialis links on virtually every page. It was such a mystery and I only have enough technical knowledge to be dangerous, so I went searching for an expert to fix it. I hit the jackp… Read more
To say I “flipped out” when I was alerted that the site for our non-profit organization had been hacked is an understatement. After reading an article by a trusted WordPress blogger, I took her advice and contacted Jim. He had us all cleaned up by days end and even installed an additional safeguard for us. For affordable and reliable care, call Jim. Read more
I had been experiencing malware and other security issues on my 10-15 websites for over 1 year before I finally searched out someone who could actually help me. Believe me, I tried a handful of other so called security services before finally reaching out to hackrepair.com. I’m sitting in London as I write this, incredibly thankful that I can finally travel for business and relax knowing that all … Read more
We discovered our Joomla driven website had been hit by the dreaded Google Pharma hack. After contacting Jim at HackRepair.com (he responded within 5 minutes!) and explaining the situation, he immediately went to work on cleaning the site. With constant updates via email from Jim explaining what he was doing and what was being found, the actual repair and cleaning took about 4 hours but was succes… Read more
What a quick, thorough and remarkable job! What more can you ask?
I hired Jim to help remove malware from a WordPress site I recently inherited. Jim was such a pleasure to work with! Before he got started, we had a great discussion about his role as a website security expert, which means a lot more than simple malware remover. He did immediately remove the malware, but he also secured the site and… Read more
Over the last three days, from the moment I spoke to Jim on the phone, I knew I found the right person to fix my website’s hacking issues. He literally spent hours and hours fixing my website ASAP and was in constant contact with me the whole time- every step of the way. Hackrepair.com is as good as advertised and I have no doubt going back to use his services if needed. A big THANK YOU to the hac… Read more
Our homepage went from being hacked into with random spam ads to eventually not being able to log into our WordPress admin page.
Immediately after contacting HackRepair.com by phone, Hack Repair Support was already laying the groundwork to clean our homepage of nasty spam problems. They were not only extremely responsive, detailed and forthcoming about answering questions about how and where our h… Read more
I got no real help from my hosting company at all – they just deactivated my sites and kept saying it was my problem to fix. Jim was so helpful and patient and gave me a whole list of things to do to protect myself in future. Thank you! Read more
Not long ago, my site was infected with malware. My Google Ads stopped running for 3 days, and I wasn’t able to locate and remove the malware myself. Website traffic began to suffer and a warning message was shown to site visitors. I finally went into freak out mode and googled “fix website malware” or something similar. I was served a bunch of Google Ads and clicked on a few, and called a few com… Read more
Jim truly is your online handyman. He had my site fixed and up and running in mere hours. Very thorough and very professional. Very impressed. Read more
Mr Jim Walker from hackrepair.com, tooked me and my site in his holy hands, and with his competence have made the right analysis to make my site free to a very bad hack that affected my server too. Right Now my site is much more well protected through the right plugins he installed and his setting on the WordPress files. Thanks! Read more
This guy is AMAZING. He is the REAL DEAL for anyone having issues. He does not just clean the malware and not fix the problem. So refreshing that he actually gave a shit and did it right. The OLD way unfortunately these days of doing something RIGHT once and being done w/. If your SICK AND TIRED of ppl fixing your issue only to find out they didnt .. Give this guy a call. . 10 10 10 10 10 across t… Read more
I spent over a week trying to convince my web guy that our site had been hacked. After arguing with him for over a week, I discovered The Hack Repair Guy on a random blog. I took a chance and gave him a call. Jim turned a seemingly catastrophic event around in a matter of hours. His calm, professional, matter of fact approach to fixing our website issues was a welcome change. With surgic… Read more
When my site got hacked, I contracted another well known company who said they would clean up the site and scan it daily. After three days the site was finally clean. Ten days later my site was hacked again. I contacted the company I had hired and they said their scan showed no vulnerabilities. So I called Jim Walker and guess what, he answered the phone. Within three hours my site was clean, he s… Read more
After being hacked, the last thing you want to do is handover the credentials for your website to a total stranger on the internet. But that’s what I did with Jim and my site was back up and running in a day. Amazing turnaround and quick action on his part got me eCommerce site back up and producing. Great service and great communication. Read more
Anybody that has a problem with their website hacked or website problems Get in touch with http://www.hackrepair.com FIRST CLASS SERVICE indeed !!!! I highly recommened them!!! They had my website up and running within 24 hours and VERY reasonably priced for saving me from hackers. Thanks Jim at hack repair.com Read more
“When we learned that our company website had been hacked, we were in a state of panic. Google was displaying a hacked warning on our search result and we suffered a sharp decrease in organic search traffic. We contacted several web security companies and were quoted extremely high hourly rates for the hacking repair service. In addition, they did not guarantee that they could get the Google warni… Read more
We own a family entertainment center where more than half of our ticket sales are done online. Our website got hacked NUMEROUS times within a couple of days. We were literally loosing thousands of dollars a day. Our hosting company and web designer tried everything they knew to fix the issue and finally gave up and told us that we would have to start all over from scratch on our website because of… Read more
Our website was hacked and was on the verge of being blocked by Google. Hackrepair.com was referred to us by an associate of ours. His price was not only reasonable, but guaranteed money back. How could we go wrong?
Emails were exchanged and next, Jim “WOWED” us. He did everything he said, stayed in contact with us, and solved our problem within 24 hours. AMAZING!!! I would and will definitely rec… Read more
When my company’s website was attacked and malware scripts injected into my site, As IT Architect i was put under big pressure to fix the issue immediately, through my network, I hired HackRepair.com to fix the issue and with in few hours Jim was able to fix and clear the malware scripts from our company’s website. I truly recommend him for these kind of jobs. Read more
Hackrepair.com has absolutely the best customer service I have encountered in a very long time. They were responsive, informative, and honest about the issues going on with my hacked website. My hacked site was back up in running in less than 2 hours!!!!
I would highly recommend Hackrepair to anyone in need of website repair, you will not be disappointed!!!
Thank you so much Jim for what you have … Read more
Jim has been helpful clearing two servers of malware. He has always been quick to respond and easy to work with, and provided me with detailed reports of what he did and what he found. Highly recommended. Thanks! Read more
The feeling of being hacked is like nothing else… it’s terrible and if it’s ever happened to you then you know exactly what I mean. I felt very alone, confused and didn’t know how I was going to get out of this.
Then as luck would have it, I stumbled on Jim’s website – hackrepair.com (via google search). After reading the glowing reviews I figured I’d much rather take a chance on a real person tha… Read more
Hackrepair.com provides excellent and quick service. They are really nice, and definitely know the ins and outs of malware and how to get rid of them. Thanks! Read more
Hackrepair.com did a GREAT job when I called to help when one of my client’s websites was hacked. Jim was very quick to respond (he called back within the hour of first contact), extremely thorough in his work, had in-depth (but easy to understand) explanations and was easy to work.
He gets the job done quickly and accurately. I highly recommend him to anyone that needs immediate help because t… Read more
My site http://www.theacnproject .com got hacked and then was flagged by Google indicating Malware. I couldn’t fix it – way beyond my capabilities. I looked at serval hack repair services but quickly realized that it takes a real professional person to fix these issues. I called Jim and http://www.HackRepair.com who ended up being outstanding. Once I sent back the agreement and fee he worked to fix the site. H… Read more
The first time my site was hacked I was told about these guys, and I didn’t act on it. The hackers had planted malware and it got hacked again. The friend who told me about these guys talked to them on my behalf, they found the malware and I hired them at 9 am on a Wednesday, by 3 PM the same day, they had moved my site to their hosting site, set up the monitoring system and I can sleep better at … Read more
When I called hackrepair.com I was overly impressed that my call was answered by Jim The Hack Repair Guy himself who offered step by step guidance on how my site was going to be recovered, took me through the steps and ensured it was exactly as I needed it to be. Most of all this was all done in the course of an evening. This is an excellent service. Read more
Thank you very much for your speedy and effective work to resolve our recent web site hack. In a few hours you have resolved a problem which would have taken us days and even then we may not have done such a comprehensive and thorough clean up and restoration of our service as you provided.
The Free West Papua Campaign is very grateful for your work and your price was affordable to a small organiz… Read more
A great security company. They really know their stuff. Very prompt and professional service. I was kept informed all the way throughout the process. The service really could not have been any better. I would recommend this company 100%. Thanks for your help guys!!!! Read more
When one of my client’s websites got hacked, I was so lucky to find Jim Walker at HackRepair.com. He found the hacker’s injected script, cleaned up all the bad files and sent me updates as he worked. All fixed in under two hours and cost less than half the other companies I contacted. He specializes in WordPress but was able to fix my Joomla website, too. I’m passing his name to my web designer fr… Read more
Jim Walker has saved the Fish Pond family website twice in the last year; WordPress and managing its plugins and upgrades can be a difficult business for a musician. I personally found that upgrades to plugins (especially my player) simply caused the site to fall over, generally at the most inconvenient times. Read more at, http://globalmusiciansfishpond.com/partner/jim-walker-hackrepair-com/ Read more
HackRepair.com rescued me! After many days and little progress, he came in and fixed up all that was broken. I highly recommend his work. He truly knows how to attack a hack! Read more
Jim is a great person to work with. He is honest, fast and reliable. It took him only couple hours to go through my web site and repair it. Everything looks good now and I’m one happy business owner. I’d definitely recommend his services. Read more
After realizing our website had been hacked, I immediately jumped on google and found hackrepair.com. Jim answered the phone and was very knowledgable and helpful. I immediately knew this was the right guy for the job. He immediately got to work as had my site clean and clear of malware within hours and also got me off googles blacklist for websites that are hacked. He really helped me out in this… Read more
Jim at HackRepair.com responded to my initial request for help quickly, the same day, even though my request came in well after business hours. He explained what he could do in a very straightforward way. I contracted for his services and then he proceeded to do exactly what he promised to do and in the time frame he promised. After repairing the “hack” he spent some time with me explaining what I… Read more
Hackrepair.com did a great job in clearing my site of malware!
Jim was very easy to work with took care of the problem fast and was very reasonably priced. I would recommend him to all my associates in a second.
I came to Jim, at HackRepair.com some years ago when my Joomla site got hacked. He saved my site, cleaned it up and got me running again even though he wasn’t hosting it. The problem later continued I switched my hosting to TVC.net and I have never had a problem since. For the fastest most professional support use TVC.net and you will not be sorry! Read more
My hosting company told me my files had been infected with malware, it was a Sunday morning. I called Jim, he set down his coffee mug, took his feet off the table, and got right down to work. My sites were back up in no time. Communication was clear and concise, his advice was solid, and I’m no worse for the wear. Thanks Jim.
Jim at Hackrepair.com has been a great boon to my Wordpress clients, working quickly and efficiently and transparently to protect sites that are in good shape and fix those that have been compromised. I highly recommend his services. Read more
I would like to thank Jim Walker at Hackrepair.com for the great and prompt service he provided recently when my site was hacked. He corrected the issues and followed up to insure he was thorough. He also sent frequent updates and recommendations. Jim is a true professional and I would not hesitate to recommend him to anyone who has been hacked or has other technical issues he might address. Read more
Hackrepair.com’s work is outstanding! I would refer them to all friends and family without hesitation. We experienced a Malware infestation on several of our sites (15+ sites). We were able to delete the scripts but they kept returning. I was desperate to find someone to help. Rather than pay a company to use software to scan and remove the malware, I was inspired to call Hackrepair.com and speak … Read more
Called on Hack Repair to help with the pharma hack. He gave me peace of mind that our web developer had removed the nasty code and then offered additional recommendations on how to harden our site against future hacks which we have since implemented. Read more
A client’s open letter of thank you to a WordPress forum, written by – Teri H., from @beadathomemom
Hello and glad to be part of the group. I wanted to share a little story from this ‘always feeling like a newbie to anything tech’.
Yesterday I started the day with a 2nd notification of a hacked WP site. Thought it was taken care of but apparently more than I could comprehend to correct. I was told… Read more
I contacted HackRepair.com after all of our sites were attacked by a hacker. No one in our company knew exactly how to deal with it and after a failed attempt to clean the sites, we knew we needed help. In a time of distress, Jim was the calm center of the storm. He patiently listened to the situation and then took the reins and cleaned all of our sites. Jim offered comfort through his knowledge o… Read more
Now and then, our client’s sites become compromised…thank goodness for HackRepair! We are in the business of building sites, not repairing them…but of course clients come to us when they have security issues. We have referred many to HackRepair and have had great service and outstanding results each time. Keep it up!!! -Chris @ revelationconcept Read more
Exceptional service is so rare these days that when I get it, I want to spread the word. Jim at Hackrepair.com is not only service oriented, he’s a master at what he does. He saved me from a hacking crisis, ferreted out information I could never unearth, and delivered superior service and support throughout. Jim is unfailingly professional, patient and responsive. Thank you, Jim. You’re the best! … Read more
When we got the unwelcome news that our magazine website had been hacked, we contacted Jim first, expecting to research multiple options before taking any action. But Jim was so thorough in his explanation of the situation, confident of success and reasonable in his terms, that we went ahead with him immediately.
We were back online and back in Google’s good graces even sooner than he projected. … Read more
Recently my website was hacked! Being a relative newbie to the web, and using WordPress I was not exactly sure where to start. I called my hosting service and they told me it was up to me to sort it out – i.e. they were less than helpful. Hackrepair.com contacted me, and said that the could help. He was very personable, very informative, and most importantly fixed my site quick. Read more
Jim took care of my hacking problem in hours. I was amazed and impressed. He’s a professional, brilliant, computer person. Thanks, Jim! Read more
Jim’s help saved our non-profit’s webpage from sustained hacks that were preventing us from carrying out our organization’s mission of helping women and children’s health. He was a guardian angel. In my years of building and maintaining websites, I’ve never experienced anything like the level of service Jim provided.
Before finding Jim, we first tried one expensive big-time internet security com… Read more
Thank you for taking care of my hacked webpages. I was impressed with how quickly you removed the malware, updated WordPress, changed passwords,etc., sent me a list of actions you completed and discussed them one by one on the phone. Everything is back to normal except my webpage is much faster. I am going to use some of your other services in the near future. Read more
We loved working with Hackrepair.com!!!.When our site was hacked 3 times in one week, I knew I had to do something, so I began looking for a expert online that specialized in handling Wordpress hacks. After searching and reviewing several sites. I found The Hack Repair Guy’s service. What I was most impressed with was he answered his PHONE!!! Which it made me want to work with him because I felt i… Read more
When I received the message that Google blacklisted our site I knew I was in trouble. After trying to fix the hack myself for several hours I decided I needed a pro. I read some reviews online first and I liked the fact that Jim at Hackrepair.com would speak to me right away about the problem. Sure enough, Jim picked up the phone right when I called. A few hours later my site was fixed, clean, and… Read more
Harry Nelson said, I spent 3 weeks going back and forth with SiteLock who I ordered through my hosting company. I spend some money. That didn’t work, then they wanted more. I spoke to Jim who answered the phone on each and every phone call. Price was great. He had all hacks fixed in about 24 hours and all Google red screens down 24 hours after that. Perfect!” Read more
Within months of setting up my new website… I was hacked with an obnoxious viagra ad running in the background of all my pages! My web designer recommended the services of Jim at Hackrepair.com. He was on it immediately and knew what the issues were. I called him mid afternoon, and by the next morning everything had been remedied. Additionally, he sent me a checklist of procedures I should follow … Read more
We can’t praise Hackrepair.com’s approach highly enough. It was just so great to be able to give Jim a call and talk our issues through with him. When you think you have something wrong with your website, and it seems to have been done by some faceless unknown, being able to talk to a human being who understands what you are going through is so reassuring.
It was brilliant that he kept in touch wi… Read more
I called Jim midday on a Monday and everything was resolved by Monday night. I have a small blog that was taken down by malware and didn’t know what to do, and Jim explained what had probably happened and the process he would use to fix it. While he was working on my site, he sent progress emails to let me know where he was in the process. He even called me when he needed more information from me.… Read more
I absolutely panicked when I found out our company’s website was suspected of malware! Another client of Jim’s spoke highly of his work and that he would be the guy to go to. Jim was such an answer to my prayers! He was very patient, thorough, and had our site back up and running in no time. I will definitely suggest Jim’s services to anyone with hacking problems from this point on. … Read more
Thanks to Jim at Hack Repair my site is not only completely repaired but also secured against further hacks.
Before I found Jim I had worked with multiple web programmers and none could completely clear my problem. Jim took my panicked call on a Sunday and his helpful and knowledgeable manner made me instantly trust him. In working he was efficient, responsive, and very thorough. After my site was… Read more
When my photography website was hacked, I called http://www.hackrepair.com for help. Not only did Jim call me back right away, he started working on fixing my site right away, and he clearly communicated with me through email and phone calls the entire time. In addition, he walked me through my site, some of its uses, and how to prevent hacking in the future. I was so happy to be able to actually speak t… Read more
I wanted to send you a sincere thanks for fixing my website from the hackers so very quickly. I thought it would take days and it took you a few hours and your rate was very fair.In addition thank you for ensuring my website was up and working so quickly. You can’t imagine how frustrating it was that my website was hacked. This is how I make a living when my website is down money does not come… Read more
I’d like to thank you for your attention to the recent hack that occurred on my website. That fact that you personally answered the telephone call and then began immediately working on the problem is greatly appreciated.
Moving the repaired site to your servers, knowing that it will now be monitored to guard against any such future attacks is very reassuring to me. The site is now being retooled a… Read more
I just wanted to take a minute to thank you for the excellent service you’ve provided. In my hour of need, when it became clear my Wordpress site had been hacked, your expertise, friendly manner and super quick service saved the day. What a relief it is knowing that I now have a resource to make sure I am always up and running with my site. I appreciate your low key, honest approach. Never once di… Read more
My site was hacked on a Sunday and even though it was pretty late that night Jim, the hack repair guy, was on the job as fast as a rocket.
Within minutes it was clear I wasn’t dealing with a fly-by-night repairman but a highly skilled professional.
Jim had a checklist to make sure nothing slipped through the cracks and set about methodically checking and cleaning the files. Yes its not all hands-o… Read more
OMG Jim saved my life! All five of my websites were hacked and my service provider was of little help. They offered no apologies and simply referred me to a company they are partners with to fix it, who subsequently tried to sell me an outrageously expensive plan – suspicious (one I almost had to go for because I did not have time to be dealing with this.)Anyway after a quick google search I fo… Read more
This past Friday afternoon, I discovered my website had been hacked and was being flagged by Google as a malicious site that would harm your computer. How did this happen? I have no idea. All I knew was that I was in trouble and loosing valuable business by the minute. Read more at My Website Was Hacked and Flagged by Google Read more
He rescued our site after hacking. From the first time I spoke to him at 10PM CST, he was calm, confident and the best of all, he delivered. Not only that, he referred us to some great web designers. He recommended steps to limit and mitigate exposure. I’m quite certain I would have gotten charged a ton more than Jim received by other guys who by the way don’t pick up the phone. Jim was always the… Read more
As an attorney, I count on my website to communicate with current and prospective clients, and so was distressed when google indicated that my site might have been hacked. I did some research and called Jim Walker and he said he could fix the issue. And he did! He contacted my hosting company and google and told me what he was doing as he did it. He was prompt and honest. I recommend him wholehear… Read more
If you have a WordPress site and it gets hacked, I would highly recommend HackRepair.com. Their work is fast and excellent!
I highly recommend HackRepair.com to fix your website if it gets hacked. Jim Walker is kind, helpful, professional and he fixed our hacked website promptly when I contacted him. It was wonderful to find someone we could trust to fix our website immediately when it was hacked. Focus on Youth is a non-profit helping homeless youth to grow their own food and our website is critical to our program. We… Read more
After being told by a couple of other IT professionals that I was going to need to hire a web designer to completely re-do all the content on my WordPress site after it was hacked, I wanted to cry.
Most of my business comes from my online portfolio – and all of the lost content was super bad news for me. All I hear when I think “web designer”is THOUSANDS of dollars, which I didn’t have to spend e… Read more
As an SEO professional, I deal with alot of people online and it’s not often that you find people (in this country or abroad) who say what they do… and then in turn DO what they say. You definitely exceeded all of my expectations and I can honestly say that I’m glad to have met you and you are DEFINITELY my go to person for any type of hack and virus removal projects in the future.
I also apprecia… Read more
Finding your website has been hacked is a TERRIBLE experience. I will never forget the sick feeling I had when I tried loading my website only to find it had been hacked. I briefly went into panic mode and then got busy looking for a solution. A quick online search led me to Jim Walker at HackRepair.com. It was late in the evening and I fully expected to get a voicemail or answering service when I… Read more
I recently discovered one of my clients wordpress websites was hacked. There were multiple pages being generated on the site that pointed to adult websites and dating sites. Since repairing hacked sites are outside my area of expertise I decided to find help. Lucky I found Jim at HackRepair.com. Jim did a great job of finding the problem and getting it repaired fast. I highly recommend this servic… Read more
Had the unfortunate opportunity to have our websites hacked and while GoDaddy tried to sell me a myriad of fixes (none of which worked – and were costly) I searched online and was fortunate enough to find Jim and HackRepair. Within 24 hours we were back up and fixed – at a reasonable price. The communication was excellent and as you could imagine, this guy is top of our Rolodex…. Yes, rolodex – th… Read more
My web site has now been fixed and the hacker ad taken off along with all the attack tentacles put on my web site. It is now safe to visit and go through again. Jim Walker of http://www.hackrepair.com was most helpful, quick, affordable and knew exactly what to do when so many others just looked around and said “DA.” Thank you Jim. Read more
Yay! Taking care of the headache in having my businesses site hacked and my customers getting a warning from Google was super simple once I called Jim at Hackrepair.com. Within just a couple of hours the situation was completely solved and we were back on track! Read more
Our website was recently hacked. We hired Jim Walker and his team to clean our site. Jim was on top of the Issue he work all day reviewing, corresponding to us and fixing our website. Thank you again Jim! Anyone who is looking for someone to clean a site after it was hacked I highly recommend HackRepair.com. Read more
When my website was hacked, I would not have had the foggiest as to how to fix the problem. Luckily an American contact was able to recommend Hackrepair.com to help remedy things. Within the first hour of my chat on the phone Jim had done an assessment of the problem and begun the fix.
Despite being based in England and an ocean apart; I felt totally reassured every step of the way as Jim worked h… Read more
Hackrepair.com did a great job. Jim answered the phone at 9AM and started working on m job at 9:15AM. He took his time and pointed out exactly what was causing my server to keep getting hacked into. I was being hacked for 2 months, and it was costing me a fortune. Hack Repair saved the day for me. THANK YOU!! Read more
Our server was hacked, the situation was desperate, and our NOC wasn’t much help. We contacted HackRepair on a Sunday afternoon. Jim Walker called us back within a few minutes and within an hour he was on the case. He took control of the situation, recognized the attack, and knew what needed to be done to stop it. He quickly stopped the attack, identified suspicious files on the server, told us wh… Read more
Hackrepair.com did an amazing job on restoring my site. Jim answered the phone personally and then found the files that had been hacked. He then got them removed and all is now well in the world. Read more
I found Jim Walker during my deep digging and researching after I was hacked. When I dialed Jim’s number he personally answered my call, listened to my situation, and discussed the easiest approach to solving my issue. Right then and there, with no agreement in place, he patiently walked me through the steps as I performed them under his direction. What an incredible breath of fresh air! Not onl… Read more
From Tina Derby: “Definitely 5 Stars!”
Absolutely a solid 5-stars for Jim and his team! They are helpful, fast, hardworking (yeah, they even worked on my site on the weekend)… Oh, and they are GREAT at what they do!!! And their prices are so affordable that, really, anyone with a website should be able to hire them to shore it up against hackers, etc…. Read more
Jim and Hack Repair are lifesavers! They have saved us from malware twice to date and both times with an exceptional level of professionalism, speed and responsiveness. Communication was clear and constant throughout the process and Jim went above and beyond the call of duty to offer insights, tips and suggestions for securing our websites, optimizing their setup and helping us understand what’s g… Read more
Hackrepair.com has been more than support for me, it’s provided reassurance and confidence that my sites will remain secure if I follow their advice on how to better maintain and protect myself from common, vicious attacks. Not only do they help solve the problem, but they make sure to inform you on how to further prevent the problem.
A friend called me up and said “Google says your website had be… Read more
I called Jim, the hack repair guy, randomly through seeing his site online. My site had been hacked and I couldn’t figure it out. Jim went above and beyond what I asked him to do. He checked ALL my sites, well over 120,000 files, and then fixed the problem in less than 1 day. You can’t ask for more than that. He is super friendly on the phone and very fast with emails. If you can afford to have hi… Read more
I contacted HackRepair.com as one out our client’s sites had been hacked. There were pages sending users to pharmacy websites and many pages on the site were stuffed with hidden text and links only Google could see. After searching on Google for a company to remove the hack, I chose Jim at Hack Repair as his site gave me the impression that I would be getting a ‘personal’ service; and I was right.… Read more
It was an absolute pleasure working with Jim, the hack repair guy. He was responsive, professional and was able to resolve our website issues in less than one business day. We would highly recommend his services to anyone in need of website security and repair. Read more
Hackrepair is terrific. We were hacked, our website taken down by Google and we could find no one capable of helping us clear the Malware. I found Hackrepair.com on a free website offering solutions to various malware problems. From the first phone call, Jim answered in 3 rings (a live person) and 15 minutes later, after filling out all of the forms & required information, they were cleaning our w… Read more
Discovering that one of our Wordpress site’s was hacked brought with it a certain amount of panic. This is not a problem that we’d dealt with before… and didn’t really know where to begin. After finding Hackrepair.com online and calling a couple of references to verify his service as legitimate, we turned the problem over to him. He quickly tackled the task at hand, and our site was cleaned up and… Read more
Like others, I came to Jim with urgency. One of my sites had been hacked and blacklisted. My own attempts to resolve the issue were unsuccessful. I contacted Jim and from that moment on was swept away by his systematic way of unraveling the issue.
Jim provides moment by moment updates on resolving issues. In addition, he goes beyond providing relief from the infection. He explains to his clients w… Read more
I had 3 websites that were shut down because somehow hackers were adding malicious php scripts into my sites. Yep, I got hacked. Here’s what impressed me with HackRepair and Jim.
1. Personal Service. This was the biggest and best surprise. I got direct phone calls, emails, and reassurances all along the way as my sites were being fixed and cleaned.
2. Easy To Follow Guidance. As my sites got bac… Read more
When my word press site was hacked Jim at Hack Repair quickly did a fantastic job of bringing back my website data! I am extremely happy with his work and his devotion and love to help people get their websites back online after being hacked by these hacker lowlifes that find joy in hurting others! Thanks again Jim! Read more
The support I received in repairing my website after it had been hacked was unparalleled. Jim walker at HackRepair.com provided perfect customer service, quick response time, was affordable, and displayed trustworthy business ethic at each step of the process, which was explained in real time as he provided technical support and troubleshooting.
I strongly recommend Jim Walker’s services if you ar… Read more
I am a retired teacher who sells theater and read-aloud scripts on my website, Scripts for Schools. Recently, I received a telephone call from a teacher telling me that when she tried to order a script, she was sent to a page selling Viag-ra! We both laughed about it but, in the end, it wasn’t that funny. My site had been hacked. Thanks to folks at HackRepair.com who quickly rode in on a white hor… Read more
From Hacked to New Hosting to Happy-Jim helped me with all of the above. Somehow I keep running into (maybe I should say googling into) the greatest people to work with, and Jim of HackRepar.com is one of these people. My website had been hacked and I was wasting numerous hours trying to figure out the problem myself, until finally I wised up and searched on google for hack repair help- I found Ji… Read more
My website was infected with malware and I couldn’t get into it to delete anything. I was at my wits ends until I emailed Mike at Hackrepair. He was very professional, told me what to expect and worked diligently to get the website up and running. I never expected to have it up and running so quickly. I don’t know much about website repair or operation for that matter. But Mike answered my questio… Read more
I was having several security issues with my site that was hosted at “one of the big guys”. After many months of little help from my host’s security team I did a google search and came across Jim at HackRepair.com. Upon contacting Jim, I found him great to work with as he began working on my site right away and pointed out several issues with the site a few hours later. I was so impressed, that I … Read more
You know how gas stations used to be in the 50s? You‘d pull up and 4 guys would immediately run out and take care of everything and have you on your way in no time? That’s how Jim was when I called him with my problem. He took over from there, got all my info, and worked on my websites until everything was back under my control. Wow. Just wow. Read more
I had spent 14 hours prior to hiring Hack Repair trying to locate and remove some cloaked content on a site I manage. I was browsing Google Webmaster Help Forums, and talking to people in Google+ Communities about the issue, nothing worked. After contacting Jim and him giving me his extensive background, I was confident he could solve the problem I had wasted so much of my time on. Jim got to work… Read more
I’m VERY happy I went with Hackrepair’s service. I was hit with one of the most sophisticated Joomla web hacks to date and Jim thoroughly, clearly cleaned it up as well as educated me on how to avoid hacks going forward. It was cool to see his process work fast. I think my favorite part of it all was the personal interaction with his service. It doesn’t feel corporate or cold. I actually enjoyed t… Read more
I found Jim and his company online. He is the best HACK REPAIR GUY IN THE WORLD! I used him 2x because 2 of our clients had infected websites with “viagra” links. He was able to fix them very quickly and the websites were virus free in 2 hours. He is very professional. You call him and he will send you emails with simple instructions. He takes care of everything and before you know it your website… Read more
If your are desperate and don’t know how to repair your hacked site, don’t hesitate just call Jim at Hackrepair.com. I found him googling and didn’t care about the distance, since we are in Argentina 6 hour ahead. He worked with me side by side extra office hours and really did a great job cleaning malware injection. Effective, Fast and Professional service, well documented with step by step safe … Read more
When I first spoke to Jim Walker about our inability to log in to the admin page of our Wordpress website, he spent a half hour on the phone with me trying to find the “easy” answer. This was before I even hired him!
When it became apparent that the site had been hacked, he quickly and thoroughly scoured the server and repaired ALL the affected files!
He made recommendations to me regarding how to… Read more
Jim at HackRepair.com provided an excellent service. There were other services out there slightly cheaper, but the day I contacted Jim and gave him the thumbs up to clean the site, he had it cleaned in a matter of 3 hours. During the entire process he informed me about what was going on, and his payment system was easy to use and very secure. Basically, my site was cleaned quickly and effectively … Read more
After spending many hours with my hosting company trying to fix my hacked websites with no luck I found Jim, the Hack Repair guy. What a big difference! Answered the phone straight away and spoke to a real person who understood about websites rather than following a script.
Jim gave me great advice and within 30 minutes of setting up my account was getting updated email notes of the progress. With… Read more
We have an Ecommerce website that has been running for 6 months. Everything was fine until by the end of May, we started to receive several calls from our customers complaining that when entering our website’s url, the browser redirected them the an unknown website. We suspected our system was hacked and some malicious programs were injected into the source codes and caused the redirect.
Before Ha… Read more
When our website was hacked Jim at Hackrepair.com was able to resolve the issue within 3-4 hours. Jim was fast, efficient, professional and easy to work with. Not only did he fix the problem the same day he also gave us some great tips to help us prevent this from happening again. We highly recommend his services and we will definitely use them again if we need to. Thanks again Jim! Read more
I can finally sleep at night with having your wonderful service of HackGuard.com. I’m so happy that I had problems with my site a few years go, cause I found you and now I feel at peace. -Tatianna Karmanova Read more
To say I was extremely lucky to find Jim from Hackrepair.com when our website was hacked and Google put us on their blacklist, is an understatement, to say the least. I was uneasy about giving “some guy” unlimited access to our CMS and server, but…
Jim was the calm in the eye of our storm on a Sunday! He responded within minutes, squashed the attack, reversed the damage and kept us informed every … Read more
I found this guy who only charged me less then $300 to fix my site after it was hacked. He was awesome and I’d highly recommend him. I spoke to him on the phone before he started and then after it was complete. He had the site back up and running within 30 minutes! Read more
My website was hacked and my developers didn’t seem in a hurry to fix it. I then got a email from Google about my site being hacked. After watching the tutorials on google Hackrepair.com was listed as a recommendation for help. I called Jim in the morning and he called me right back. An actual person in this day and age called me back. He explained exactly what he would do. He was even checking m… Read more
Our website was hacked and Jim was quick to pinpoint the problem and solved it within a day! Great service, I would definitely recommend The Hack Repair Guy. -Blindlight team Read more
I had an issue with a client’s website that was investigated and corrected within a few hours.
Jim is very courteous, imparts knowledge and followed up consistently throughout the process and following days to ensure I knew exactly what was going on and what to do as a final step.
Wholeheartedly recommend this company. Read more
I spent over a week trying to convince my web guy that our site had been hacked. After arguing with him for over a week, I discovered The Hack Repair Guy on a random blog. I took a chance and gave him a call. Jim turned a seemingly catastrophic event around in a matter of hours. His calm, professional, matter of fact approach to fixing our website issues was a welcome change. With surgic… Read more
Soon after being hacked by Viagra-spamming bandits it was clear we needed to call in the calvary. Jim at hackrepair.com picked up the phone on the second ring, and within minutes was working to identify the core issues. Over the next 12 hours he and our developer worked together to isolate and successfully eradicate the hack. Within 24 hours our search engine presence was coming back to normal [in… Read more
By Bill W.
Our web development team cleans and disinfects compromised sites but we reached out to Jim when we had more work than we could manage. His work is thorough and he goes beyond the minimum required. Working with him, it’s very apparent that he has this down to a science and uses a streamlined workflow. He cleaned our client’s site and had it removed from Google’s blacklist in less than a … Read more
I can’t say enough about Jim ‘s help and responsiveness with a widespread pharma hack that had already generated over a thousand hidden posts/pages on our website once discovered. Cleaning up the attack was too complicated to deal with on our own, but but Jim and his team knew exactly what to do.
I couldn’t believe he answered my call in the early evening hours, and further, couldn’t believe he co… Read more
Cannot recommend this company enough. Like many other people, I called in a panic and was delighted to connect with Jim: thoroughly professional and effective service. Getting my website back up was a special challenge in that the hosting company was presenting challenges, too. Jim and his staff handled the hassles with speed perseverance. Look no further than HackRepair! Read more