More 5-Star Service Reviews for The Hack Repair Guy™

Last updated March 8, 2019 by HackRepair.com Service Testimonials |

At HackRepair.com “We Love Fixing Hacked Websites”

Call us anytime, (619) 479-6637

We strive to be a friendly and valuable asset to the Internet community by providing website security advice and website security tips to prevent hacking and website malware infections.

Below are just some of the customer service reviews written about HackRepair.com service recently.

Reviews below were submitted through one of two services, Trustpilot, SiteJabber or Google+.

Fast professional response, with reasonable fees!

Hussein Hassan

2019-07-06T03:04:37+0000

We had already paid a different company to fix our issue but they had restored information on our website that was a year old. Jim was able to get in there, figure out the problem and have it fixed in just a few hours, plus got our website back to the current information. He also spoke to us on the phone (the other companies only offer chat) and then sent us itemized details of everything he did as well as recommendations for us to do in the future. We highly recommend Jim, he is great!!!

Victoria Cavaliere

2019-06-27T20:32:18+0000

My server was hacked and my web sites were unreachable. I contacted Jim and he found the issues and fixed them and secured my server so hopefully it won't happen again. Jim was very patient with me during the process. I highly recommend his Hack Repair!

David Simons

2019-06-14T22:51:29+0000

Jim at the Hack Repair, is, first and foremost, a kind, honest and stand-up dude. He has never failed to help me with keeping my websites clean. He is the only one I truly trust. You are in great hands with Jim and the Hack Repair Services.

Brenda Michelin

2019-06-04T17:10:39+0000

When my site got hacked, I was recommended to Jim. I am travelling around the world right now so being able to keep my site updated has been a challenge. Jim got into my site quickly and cleaned up where the hacker had been and then gave me an extensive list of things I need to do to keep my site safe. While I’ve been going through these fixes, Jim has been so kind and helpful answering all my questions. (I’m a bit of a fish out of water updating WordPress). Thank you so much Jim for all your help and especially your patience. :)

Robin Howe

2019-05-10T22:03:50+0000

Incredibly fast service! Fixed our problem right away and helped prevent future issues!

Jason Crotty

2019-04-24T01:40:27+0000

IT people like Jim just don't exist!!! He personally took care of what could have been a major disaster for my Web Design business when an exploit appeared in one of the plugins I use on EVERY site. He fixed every instance at VERY reasonable rates and kept me posted every step of the way. I can't recommend him strongly enough!!!

Andrew Fishburne

2019-04-12T17:17:28+0000

From the depths of my web defeat, HackRepair brought me into the heights of web wellness. Pardon all the mixed allusions - the upshot is, his work was great, quick, inexpensive and thorough. I guess you can say, I trust him and will go from "rescued by Jim" to "hosted by Jim" ASAP. Thanks.

Steve Jameson

2019-04-08T23:03:27+0000

Jim did such a great job, he helped me not once but twice. I had a virus that Sitelock was going to charge me an arm and a leg for and Jim did more efficiently, quickly, and for leff than half the price. After all the little things he did to help then, I moved my website over to his hosting, and one again, quick and great service. I love that when you call, it is him himself who answers the phone, that's the quality help that you are getting. 100% reccomend, I wish I had known about him sooner.

Summer Barcenas

2019-04-06T17:58:07+0000

Jim did a great job with my websites. I would definitely recommend him.

Bill McLean

2019-04-01T23:51:29+0000

Jim was SPECTACULAR to work with! I cannot say enough about his services and his outstanding, personable, customer service. Literally lifted a HUGE weight off our shoulders!! After spending countless hours calling to the domain/web hosting company (GoDaddy) & waiting 2 days without it being fixed, researching YT tutorials and reading forums on how to fix a hacked website, we weren't confident it could be fixed... All leads were leading to a dead end, which didn’t give us much hope it could be reversed. GoDaddy knew what the problem was, but couldn't provide a solution... (frustrating!) So, I took my brothers advice on website hackers and did some research and found Jim! H.A.L.L.E.J.U.L.A.H.! Distressed and uneasy about the situation... I explained what I did know (which wasn't much), and the importance of getting it fixed FAST as my fiancé is an SMB owner, and has little-to-no-time to spare as it is… Jim instantly and calmly eased my nerves. His professionalism, knowledge, understanding, and customer service is really what sealed the deal and confirmed this was the right decision. He understood the importance of getting it fixed.. and getting it fixed right. And even though it was a convoluted mess after 6 IT people at GoDaddy worked on it, he pulled through and worked out all the kinks. Such a life savor!! We are forever grateful for him! Would highly recommend him to anyone.

Brooke Parker

2019-03-23T04:46:52+0000

Jim is GREAT. Quick and affordable. I learned a wealth of info a short amount of time. Hopefully will never need his services again, and if I do I know exactly who to contact.

Joel Sprechman

2019-03-20T19:06:30+0000

Jim is.... AMAZING. Quick, efficient, affordable and clear in his communications. He had our hacked WordPress library site clean and tidy and back in business in no time, and had great recommendations for ongoing use and security. I'd enthusiastically recommend Jim and hackrepair to anyone... I already have. Thanks Jim!

Danny Weiss

2019-03-15T14:11:50+0000

Jim was very helpful and spent a lot of time helping me with a website that I am locked out of. Appreciate his knowledge and patience!

Kellie Darling

2019-02-01T21:39:22+0000

Jim was super easy to work with and had my site back up and running. He kept in informed throughout the entire process. He is honest and I highly recommend his services! Thanks again. I appreciate you!

Cindy Bloom

2018-12-23T05:05:03+0000

Jim is simply the best. I have used him several times for my clients' compromised websites and have had great results both times. Great communication, fast and thorough service. I will continue to use and recommend Jim!

Kathy Svenson Pujat

2018-12-22T01:44:46+0000

Great service! Our website was completely compromised. Jim responded incredibly quickly, started working on it straight away and solved the issue providing constant updates and valuable advice in the process. As advertised the service was effective, rapid and at a definitely lower price than other alternatives. Jim was also very proactive in not just solving the problem but also sharing what work he was doing and suggestions on how to avoid similar situation in the future. Definitely recommended!

Paolo Croci

2018-12-04T21:47:23+0000

While I love Wordpress and the many ways I can customize it. Security was something I truly didn't know how to tackle well and it has no true support. I was hacked and reached out to Jim to help. He walked me through what was wrong, fixed it and made this extremely easy. No downtime for my site. All was handled without any issues. I finally have a very knowledgeable team dedicated to my site that I can reach out to at any time. He is extremely easy to work with and quick to respond

Andrea Thomas

2018-12-02T01:11:55+0000

Jim was easy to work with and quick to respond to all of my issues and questions. Cherry on top was that he never made me feel less-than for needing any extra explanation for what was going on or how he was helping. Paying for his help was WELL worth the peace of mind.

Hannah Walker Smith

2018-11-24T16:29:23+0000

Wow, just had the pleasure of working with Jim and the crew and I have never had such a pleasant experience with a hosting provider in 12 years. These guys freakin' rock, I HIGHLY recommend them for anything and everything to make your site function and operate at an optimal speed. Thanks so much guys :-)

Joe Malinowski

2018-11-16T15:43:17+0000

I own and IT company and have had 2 clients have there sites hacked. Jim has come to the rescue both times and have saved them. This dude is a Rockstar !! Thanks Jim

Roddy Orgeron

2018-11-01T16:36:29+0000

I used Jim back in July and I would certainly use him again. Having your websites hacked is a bummer, but Jim will get you up and running in no time!

Tee Franklin

2018-10-16T18:26:23+0000

I found Jim Walker during my deep digging and researching after I was hacked. When I dialed Jim’s number he personally answered my call, listened to my situation, and discussed the easiest approach to solving my issue. Right then and there, with no agreement in place, he patiently walked me through the steps as I performed them under his direction. What an incredible breath of fresh air! Not only was Jim personable and extremely knowledgeable, but he immediately instilled all the confidence in the world in me that he is the security partner I want to work with going forward. Having cancelled my agreement with SiteLock due to their unethical upselling approach, I am now extremely happy to have Jim monitoring my website. I’m so thankful I’ve found him and I look forward to eventually moving my website over to his hosting platform. Thank you so much Jim! You’re the best!

Terry Crockett Esquivel

2018-10-06T19:59:48+0000

I couldn't be more impressed with the service we received from Jim. He had our site back up and running in no time!

Mary Vogel

2018-09-07T01:29:12+0000

Jim is a lifesaver. Seriously! I was in trouble with several websites hacked on one account. I am so glad that he is the one I called for help. Not only did he start working on it within minutes of my call, he worked late and then again early in the morning. He gave timely updates often. One of my badly hacked websites I told him it was ok if it was hopeless. He decided he was going to save it no matter what! And he did!!! Jim is straight business and he is dedicated to his service. His fee is very reasonable - and worth every penny! THANK YOU JIM!

Marie Rochelle Macaspac

2018-09-01T20:39:19+0000

Jim was awesome to work with getting my company's hacked site back up and running. I tried to fix it my self for a couple weeks and he had it up and running with in a day of me reaching out to him. He also gave me a list of things to do to prevent this kind of hack from happening again.

Drew Haynes

2018-08-29T17:39:14+0000

Here's the story: I don't do websites. Period. I know nothing about them, I don't code them, I don't fix them, but I use them every single day. So, when I got note that my business website had been hacked over and a pharmaceutical company was using it, I went into full panic mode. What the heck was I supposed to do? Thankfully, Google sent me almost directly to Jim. I called him right away. He answered in 2 rings and immediately put me at ease. He used just enough website lingo so that I knew what he was talking about but not so much that I felt like he was trying to pull one over on me just by making me think he knew what he was talking about. Within five minutes, even before I paid the invoice, he had redirected the site. Within a few hours he had fixed the entire site, told me exactly what he had done and sent me a full follow-up email. Bottom line, this guy knows what he's doing. And he does it well. If you don't know what you're doing, he does. I'm so grateful he answered the phone today!

Sarah Bay

2018-06-13T20:53:57+0000

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More 5-Star Service Reviews for The Hack Repair Guy™

At HackRepair.com “We Love Fixing Hacked Websites”

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