He rescued our site after hacking. From the first time I spoke to him at 10PM CST, he was calm, confident and the best of all, he delivered. Not only that, he referred us to some great web designers. He recommended steps to limit and mitigate exposure. I’m quite certain I would have gotten charged a ton more than Jim received by other guys who by the way don’t pick up the phone. Jim was always there via phone or email. Thank you for all that you do, Jim.