Suzanne R., Reder Landscaping
I can’t say enough about Jim ‘s help and responsiveness with a widespread pharma hack that had already generated over a thousand hidden posts/pages on our website once discovered. Cleaning up the attack was too complicated to deal with on our own, but but Jim and his team knew exactly what to do. I couldn’t believe he answered my call in the early evening hours, and further, couldn’t believe he committed to begin working on our problem immediately. He said the majority of issues would be cleared within 2-3 hours. During that timeframe, he emailed me regularly to keep me up to date, and gave me a list of to-do’s as well. By the next day, our site was clean and we were ready to submit a reconsideration to google. For the reasonable cost and the speed of Jim’s service, it is one of the most valuable investments in our sanity that we have made. It would have taken us days (or longer) to figure our way out of the hack out ourselves without expert help. Obviously there is sensitivity w… Read more