“We Love Fixing Hacked Websites”
The Hack Repair Guy provides WordPress malware cleanup services, website security advice, and website security tips to prevent hacking, and is an expert in securing hacked websites. Call Jim anytime, (619) 479-6637
My website was hacked. What should I do? Jim Walker, The website Hack Repair Guy can help with that.
What will you experience when working with Jim Walker’s HackRepair.com team?
As a client working with me and my team at HackRepair.com, you can expect a friendly, informative, and reassuring experience. We speak directly to both the tech-savvy and the not-so-tech-savvy. Our goal is to make cybersecurity accessible and understandable to everyone, so we always take a patient, explanatory approach and never talk down to you. We’re like your smart friend who’s good with computers – always ready to help out and explain things in a way you can understand.
I and my team will work to keep things simple. We’ll do our best to use everyday language and analogies to explain even complex cybersecurity concepts. And we’ll always reassure you that no matter how severe your cybersecurity problem might seem, it’s something that we can fix together. You’re in good hands with me and my team at HackRepair.com.
I likewise provide a pennies-a-day WordPress security management service described best at HackGuard.com.
Below are just some of the customer service reviews written about HackRepair.com service recently.
Reviews below were submitted through one of two services, Trustpilot or SiteJabber
Returned my call for consultation promptly and was able to resolve my malware issue the same day.
He continued to follow up with me over the next few days to make sure all was correct and continued to support when additional issues arose. I can confidently say that I would recommend The Hacker Repair Guy (Jim) to anyone in need of website remediation due to Malware. Read more
Harry Nelson said, I spent 3 weeks going back and forth with SiteLock who I ordered through my hosting company. I spend some money. That didn’t work, then they wanted more. I spoke to Jim who answered the phone on each and every phone call. Price was great. He had all hacks fixed in about 24 hours and all Google red screens down 24 hours after that. Perfect!” Read more
We had two sites hit and our hosting provider shut down all out sites, hack repair had us cleaned and repaired in short order and then taught us how to protect our sites going forward. Read more
To say I “flipped out” when I was alerted that the site for our non-profit organization had been hacked is an understatement. After reading an article by a trusted WordPress blogger, I took her advice and contacted Jim. He had us all cleaned up by days end and even installed an additional safeguard for us. For affordable and reliable care, call Jim. Read more
Like others, I came to Jim with urgency. One of my sites had been hacked and blacklisted. My own attempts to resolve the issue were unsuccessful. I contacted Jim and from that moment on was swept away by his systematic way of unraveling the issue.
Jim provides moment by moment updates on resolving issues. In addition, he goes beyond providing relief from the infection. He explains to his clients w… Read more
After being told by a couple of other IT professionals that I was going to need to hire a web designer to completely re-do all the content on my WordPress site after it was hacked, I wanted to cry.
Most of my business comes from my online portfolio – and all of the lost content was super bad news for me. All I hear when I think “web designer”is THOUSANDS of dollars, which I didn’t have to spend e… Read more
Finding your website has been hacked is a TERRIBLE experience. I will never forget the sick feeling I had when I tried loading my website only to find it had been hacked. I briefly went into panic mode and then got busy looking for a solution. A quick online search led me to Jim Walker at HackRepair.com. It was late in the evening and I fully expected to get a voicemail or answering service when I… Read more
A great security company. They really know their stuff. Very prompt and professional service. I was kept informed all the way throughout the process. The service really could not have been any better. I would recommend this company 100%. Thanks for your help guys!!!! Read more
What a quick, thorough and remarkable job! What more can you ask?
I hired Jim to help remove malware from a WordPress site I recently inherited. Jim was such a pleasure to work with! Before he got started, we had a great discussion about his role as a website security expert, which means a lot more than simple malware remover. He did immediately remove the malware, but he also secured the site and… Read more
My hosting company told me my files had been infected with malware, it was a Sunday morning. I called Jim, he set down his coffee mug, took his feet off the table, and got right down to work. My sites were back up in no time. Communication was clear and concise, his advice was solid, and I’m no worse for the wear. Thanks Jim.
You know how gas stations used to be in the 50s? You‘d pull up and 4 guys would immediately run out and take care of everything and have you on your way in no time? That’s how Jim was when I called him with my problem. He took over from there, got all my info, and worked on my websites until everything was back under my control. Wow. Just wow. Read more
Our website was hacked and Jim was quick to pinpoint the problem and solved it within a day! Great service, I would definitely recommend The Hack Repair Guy. -Blindlight team Read more
Jim is my hero. Twice he has saved me from hackers. This time on Christmas eve! His service is not only fast, but his follow up is terrific and he is able to handle difficult jobs with ease and efficiency. We’ve moved all our accounts to him and are glad he was available when we called! Read more
I had 3 websites that were shut down because somehow hackers were adding malicious php scripts into my sites. Yep, I got hacked. Here’s what impressed me with HackRepair and Jim.
1. Personal Service. This was the biggest and best surprise. I got direct phone calls, emails, and reassurances all along the way as my sites were being fixed and cleaned.
2. Easy To Follow Guidance. As my sites got bac… Read more
Jim is THE person to fix your hacked website. Not only was his price the best out of the 4 companies that I shopped, but my site was back up and running quickly with ADDED security enhancement. I wish that every company ran as smooth as Hack Repair with Jim!!! Chris in Pasadena Read more
My website was hacked and my developers didn’t seem in a hurry to fix it. I then got a email from Google about my site being hacked. After watching the tutorials on google Hackrepair.com was listed as a recommendation for help. I called Jim in the morning and he called me right back. An actual person in this day and age called me back. He explained exactly what he would do. He was even checking m… Read more
Amazed and Relieved !!!
Amazed that a live person actually answered my call and Relieved to find such a highly knowledgable tech person like Jim who had authentic empathy for me. My frustration from major hacking of THREE of my websites grew with each passing day until I found this solution a week later. He restored my immensely infected websites in such a short time and restored my faith trusti… Read more
Before even discussing fees, Jim took plenty of time to diagnosis my IT issues and discuss a strategy to rectify the problems. Ultimately he presented an extremely fair invoice and went to work instantly. I felt as though I was the center of his attention throughout the entire repair process. Jim did not stop with what I explained my problem to be but also investigated my other web properties and … Read more
He’s done it again – cleaned up and restored a very-compromised site for one of our clients. My company is a small web development firm with 100+ clients. Hack Repair has been exceptionally quick on a couple occasions – in both cases it took less than 6 hours from initial contact until the site had all repairs in place! And the follow-up petitioning Google to remove the “this site may have been h… Read more
HackRepair is absolutely phenomenal. They’re everything you could ask for: professional, fast, thorough, responsive, caring, thoughtful, knowledgeable — and all at a very reasonable rate. We have been so impressed with Jim that we can’t imagine reaching out to anyone else; Jim has truly made his competition obsolete with his impeccable service. While the saying goes “nobody’s perfect…”, when it co… Read more
This guy is AMAZING. He is the REAL DEAL for anyone having issues. He does not just clean the malware and not fix the problem. So refreshing that he actually gave a shit and did it right. The OLD way unfortunately these days of doing something RIGHT once and being done w/. If your SICK AND TIRED of ppl fixing your issue only to find out they didnt .. Give this guy a call. . 10 10 10 10 10 across t… Read more
Jim is everything you could possibly want when dealing with something as sensitive – and stressful – as a compromised website. He’s prompt, patient, efficient, and reassuring.
Within an hour of my initial email, we were on the phone discussing what was needed, I was walked through expectations and processes and all my questions were addressed in straightforward, easy-to-understand terms.
Within a … Read more
A client’s open letter of thank you to a WordPress forum, written by – Teri H., from @beadathomemom
Hello and glad to be part of the group. I wanted to share a little story from this ‘always feeling like a newbie to anything tech’.
Yesterday I started the day with a 2nd notification of a hacked WP site. Thought it was taken care of but apparently more than I could comprehend to correct. I was told… Read more
Thank you Mike for sharing your knowledge with me in regard to my hacked server. These culprits are becoming more of a threat to our website’s security and thank goodness we have warriors like you to repair damage they have done and firewall their hack-minded efforts to destroy what is not theirs. Read more
I am a WordPress developer and I maintain my own dedicated server for my clients.
I was in a major jam when my previous server provider stopped updating or patching my server. Next thing you know my server is being hijacked by hackers to send spam email from my client’s accounts!I was so upset and tried to get some help from my providers who just blew me off. Google was blacklisting websites and … Read more
Had the unfortunate opportunity to have our websites hacked and while GoDaddy tried to sell me a myriad of fixes (none of which worked – and were costly) I searched online and was fortunate enough to find Jim and HackRepair. Within 24 hours we were back up and fixed – at a reasonable price. The communication was excellent and as you could imagine, this guy is top of our Rolodex…. Yes, rolodex – th… Read more
My web designer recommended Jim to me when my site was hacked. I called and he was on it, diagnosing the problem in seconds, literally. He then got to work and within 2 and a half hours the site was clean. I wouldn’t hesitate to use Jim again. Read more
When we got the unwelcome news that our magazine website had been hacked, we contacted Jim first, expecting to research multiple options before taking any action. But Jim was so thorough in his explanation of the situation, confident of success and reasonable in his terms, that we went ahead with him immediately.
We were back online and back in Google’s good graces even sooner than he projected. … Read more
Jim’s help saved our non-profit’s webpage from sustained hacks that were preventing us from carrying out our organization’s mission of helping women and children’s health. He was a guardian angel. In my years of building and maintaining websites, I’ve never experienced anything like the level of service Jim provided.
Before finding Jim, we first tried one expensive big-time internet security com… Read more
Cannot recommend this company enough. Like many other people, I called in a panic and was delighted to connect with Jim: thoroughly professional and effective service. Getting my website back up was a special challenge in that the hosting company was presenting challenges, too. Jim and his staff handled the hassles with speed perseverance. Look no further than HackRepair! Read more
I actually called two of Jim’s other reviewers before hiring him, just to be on the safe side before handing over my information.
He was flexible, responsive, fast, and effective. As far as I can tell, he fixed the problem entirely. What more do you need?
– Nicholas G.
Thanks to Jim for his incredible work in getting our sites back online in record time. We were the victims of defacing via a dodgy script online and Jim managed to find the problem, isolate and get it back online in just a few hours. He also made some great recommendations on site security moving forward and was also willing to help move our sites to a new server and make sure everything runs smoo… Read more
The feeling of being hacked is like nothing else… it’s terrible and if it’s ever happened to you then you know exactly what I mean. I felt very alone, confused and didn’t know how I was going to get out of this.
Then as luck would have it, I stumbled on Jim’s website – hackrepair.com (via google search). After reading the glowing reviews I figured I’d much rather take a chance on a real person tha… Read more
The first time my site was hacked I was told about these guys, and I didn’t act on it. The hackers had planted malware and it got hacked again. The friend who told me about these guys talked to them on my behalf, they found the malware and I hired them at 9 am on a Wednesday, by 3 PM the same day, they had moved my site to their hosting site, set up the monitoring system and I can sleep better at … Read more
Jim at HackRepair.com was efficient, comprehensive, and cleared up my compromised websites in under one day. Plus he was patient explaining the issues found and the process for protecting my websites in the future despite my limited technical knowledge. I highly recommend his services. Read more
I was both surprised and at a loss when my customers began to email saying that they where getting pop ups warning them that my website may be dangerous advising them to not go to my site. When google emailed to say that a third party had hacked my site and I was now blacklisted I knew it was time to address this issue and fast. I contacted hackrepair not knowing what to expect but hoping for the … Read more
From Tina Derby: “Definitely 5 Stars!”
Absolutely a solid 5-stars for Jim and his team! They are helpful, fast, hardworking (yeah, they even worked on my site on the weekend)… Oh, and they are GREAT at what they do!!! And their prices are so affordable that, really, anyone with a website should be able to hire them to shore it up against hackers, etc…. Read more
I had an issue with a client’s website that was investigated and corrected within a few hours.
Jim is very courteous, imparts knowledge and followed up consistently throughout the process and following days to ensure I knew exactly what was going on and what to do as a final step.
Wholeheartedly recommend this company. Read more
I reached out to Jim after my hosting service notified me of my sites being maliciously compromised. He had me up and secure within about 2 hours of my first call to him in which I left a message. I couldn’t believe how quickly my situation was rectified. Not to mention he is a personable and friendly guy willing to talk you through the steps that will prevent future issues. Highly recommend! … Read more
I highly recommend HackRepair.com to fix your website if it gets hacked. Jim Walker is kind, helpful, professional and he fixed our hacked website promptly when I contacted him. It was wonderful to find someone we could trust to fix our website immediately when it was hacked. Focus on Youth is a non-profit helping homeless youth to grow their own food and our website is critical to our program. We… Read more
He rescued our site after hacking. From the first time I spoke to him at 10PM CST, he was calm, confident and the best of all, he delivered. Not only that, he referred us to some great web designers. He recommended steps to limit and mitigate exposure. I’m quite certain I would have gotten charged a ton more than Jim received by other guys who by the way don’t pick up the phone. Jim was always the… Read more
After being hacked, the last thing you want to do is handover the credentials for your website to a total stranger on the internet. But that’s what I did with Jim and my site was back up and running in a day. Amazing turnaround and quick action on his part got me eCommerce site back up and producing. Great service and great communication. Read more
After several weeks of misery trying to figure out why potential catering clients were being redirected when they clicked options in our site, we found out we were hacked and obviously had to do something about it. We were losing business and it was embarrassing as well. Our developer suggested we try Hackrepair.com and that was the best advice he could have given us. Jim took my call within a rin… Read more
If you have a WordPress site and it gets hacked, I would highly recommend HackRepair.com. Their work is fast and excellent!
Our customer’s Wordpress website was down, taken offline by the hosting company, due to spam being sent out. This helped to preserve our customer’s google ranking, which was super important, but we didn’t really know what next steps to take to get the problem fixed.
We are primarily a digital marketing team, specializing in making engaging websites for small businesses. We were outmatched. Enter … Read more
I have used Jim’s service twice. Both times, he not only fixed the website – while others told me that the sites were trashed and could not be fixed, he completed it in an extremely timely manner with top notch customer service. I HIGHLY recommend his services. Working with Jim is easy – unlike many of the other services out there that hit you with a set of fees depending on what may be wrong. Bot… Read more
I called Jim….much to my surprise he answered and each time I called thereafter he answered.
Amazing to me when I was in a panic and didn’t understand how and why someone would do this to me… Jim explained what he was seeing on my site, what he believed happened and got right on it….the hackers had placed links on using google. Jim is number one.
I hope I don’t have the problem ever again, but if… Read more
Jim and his people did a great job after my website was hacked. Their work was fast and effective, and he answered any questions I had promptly. Read more
Our web site was hacked and as a result taken down by our web hosting company to protect their other sites. In a state of panic we contacted Hack Repair late on a Sunday night – to our relief, the phone was answered and the next morning (a Sunday) Jim and the team were able to get us back on line. Sincere thanks to Jim and the team for providing us with exceptional service and taking our stress a… Read more
I absolutely panicked when I found out our company’s website was suspected of malware! Another client of Jim’s spoke highly of his work and that he would be the guy to go to. Jim was such an answer to my prayers! He was very patient, thorough, and had our site back up and running in no time. I will definitely suggest Jim’s services to anyone with hacking problems from this point on. … Read more
My website was infected with malware and I couldn’t get into it to delete anything. I was at my wits ends until I emailed Mike at Hackrepair. He was very professional, told me what to expect and worked diligently to get the website up and running. I never expected to have it up and running so quickly. I don’t know much about website repair or operation for that matter. But Mike answered my questio… Read more
I was ready to pull out my hair, but I turned it over to the Hackrepair guys and they did a fantastic job.
Outlaws Publishing LLC Read more
I got no real help from my hosting company at all – they just deactivated my sites and kept saying it was my problem to fix. Jim was so helpful and patient and gave me a whole list of things to do to protect myself in future. Thank you! Read more
My site http://www.theacnproject .com got hacked and then was flagged by Google indicating Malware. I couldn’t fix it – way beyond my capabilities. I looked at serval hack repair services but quickly realized that it takes a real professional person to fix these issues. I called Jim and http://www.HackRepair.com who ended up being outstanding. Once I sent back the agreement and fee he worked to fix the site. H… Read more
I found Jim and his company online. He is the best HACK REPAIR GUY IN THE WORLD! I used him 2x because 2 of our clients had infected websites with “viagra” links. He was able to fix them very quickly and the websites were virus free in 2 hours. He is very professional. You call him and he will send you emails with simple instructions. He takes care of everything and before you know it your website… Read more
