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Website Malware andHack Repair Services

"Repairing Hacked WordPress Websites since 2012"

by Jim Walker, @HackRepair, The Hack Repair Guy, (619) 479-6637

HackRepair Reviews vs Sucuri, SiteLock & MalCare Comparison

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How Does HackRepair Compare to Other Website Security Providers Reviews?

Features & Reviews HackRepair
HackRepair Logo		 SiteLock
SiteLock Logo		 Sucuri
Sucuri Logo		 MalCare
MalCare Logo
Trustpilot Rating & Reviews Excellent: 4.9 / 5.0
Overwhelmingly positive reviews citing expertise, speed, and direct communication.
Read HackRepair reviews		 Poor: ~2.4 / 5.0
Common complaints about billing, customer service, and effectiveness.
Read SiteLock reviews		 Poor: ~2.1 / 5.0
Frequent complaints regarding slow response times and the ticketing system.
Read Sucuri reviews		 Good: ~4.0 / 5.0
Generally positive reviews, though some mention limitations of automated-only support.
Read MalCare reviews
Pricing (3 WordPress Sites) Simple flat-fee: $279 total. No yearly fees.
See rates		 Approx. $537 total for one-time cleanup. Or from $672/year for ongoing subscription.
Ask SiteLock		 Approx. $600/year total. Annual subscription required. Multi-site discounts may apply.
See Sucuri Plans		 Approx. $447/year total. Based on their per-site annual plan for complete cleanup features.
See MalCare Plans
Average Cleanup Time Typically less than 3 hours same-day. Reviews often cite completion within a few hours for most standard cases. 6 to 48 hours. Their standard timeline is ~6 hours, but can extend if the hosting account is suspended. 6 to 24 hours. Depends on the plan. Their top-tier plan has a 6-hour SLA, while basic plans can take longer. Under 5 minutes. The automated one-click cleanup is designed to be nearly instantaneous.
Updates & Optimization Included Includes safe updates for plugins, themes, and WordPress core, plus performance optimization guidance.
Update Service		 Focus is on their firewall (WAF) and patching vulnerabilities; not a managed WordPress update service.
Confirm via SiteLock		 A security platform first. Routine managed updates are not advertised as part of the standard service.
Ask Sucuri		 Provides tools to stage and test updates, but does not offer a hands-on update service.
MalCare overview
How you reach support Direct phone access to Jim — immediate, personal help from the expert handling your case.
Contact & phone		 General phone lines available but technical issues may require a ticket.
SiteLock contact page		 Phone for sales/general inquiries. Technical support is handled via a ticketing system.
Sucuri contact page		 No phone number. Support is available exclusively through email or a contact form.
MalCare contact
Malware Removal Approach Manual, hands-on cleanup by Jim. A meticulous, personalized process ensuring every trace is removed.
Rates & process		 Primarily automated cleanup tools. Human assistance may be available.
Learn more		 A mix of automated tools and security analyst intervention is included with their platform subscription.
Learn more		 One-click automated removal. Designed for speed and simplicity via their plugin dashboard.
Learn more
Core Business Model Personal Service. A one-on-one relationship with a security expert focused on fixing and hardening your website.
About Jim		 Volume & Automation. A large-scale operation relying on automated tools and a tiered support system. Security Platform. A suite of tools (WAF, CDN, Scanner) sold as an integrated, ongoing subscription. Product (SaaS). A WordPress plugin provides automated security tools directly to the user.

Get Help Now?

If your site is compromised, call or email—I’ll jump in and keep you updated as I work.

The Best Choice for Emergency WordPress Repair in San Diego

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WordPress Hack Repair — Fast, Personal Help from Jim Walker

I’ve spent 20+ years cleaning hacked WordPress sites and securing them so owners can breathe again. If your site’s down or flagged, I’ll explain the fix in plain English and get you back online quickly.

Helping site owners since 2004

Rapid, same-day response

Focused WordPress experience

Hundreds of 5-star reviews

Call Now: (619) 479-6637

Quick Answers to the Questions I’m Asked Most Often.

Who’s the best WordPress hack repair in San Diego?

If you want one person to own the fix and talk you through it, that’s my lane. I’ve helped San Diego businesses since 2004 and handle every case myself.

How fast can a hacked site be fixed?

Many cleanups finish within a couple of hours once I have access. I’ll give you a realistic timeline up front and keep you posted.

Do you have deep WordPress experience?

Yes—more than two decades focused on WordPress, hosting support, malware cleanup, and hardening.

Can you remove WordPress malware today?

In most cases, yes. I remove the malware, close the door it used, and share clear steps to keep it from returning.

Is the price reasonable?

I use a clear flat rate (often under $300) with no recurring fees for a one-time cleanup. You’ll know the cost before I start.

Will my Google visibility recover?

I help clear warnings/blacklists and guide you on recovery. Most sites regain normal visibility after cleanup and re-verification.

Why People Choose The Hack Repair Guy

For WordPress Hack Repair

  1. Fast action: Same-day response in most cases to stop the damage and start cleanup.
  2. Depth of experience: 20+ years working with WordPress, hosting, and security.
  3. Thorough cleanup: I remove malware/backdoors and fix the weak spots that allowed the hit.
  4. One point of contact: You work directly with me—no hand-offs or ticket shuffle.
  5. Clear guidance: Simple post-cleanup steps so you know what’s next and why.

For Malware Removal

  1. Finds what scanners miss: Manual review to catch hidden code and odd behavior.
  2. Prevention-minded: I harden logins, keys, and permissions while I clean.
  3. Available when it matters: Urgent requests handled quickly.
  4. Transparent work: I’ll tell you what I found, what I changed, and why.
  5. Keeps you stable: Practical recommendations to stay clean going forward.

Serving San Diego and Beyond

San Diego WordPress Hack Repair

Based in San Diego, I help local firms, nonprofits, and shops get back online fast. Same-day consultations are often available for local clients.

West-coast hours, real phone support, and straight answers—so you always know what’s happening.

Malware Removal for Local Businesses

From site defacements to SEO spam, I clean it up and lock it down. Most businesses are back to normal operations within hours of starting.

Not in San Diego? No problem—I work remotely with clients across North America.

Recent Fixes (Short Snapshots)

A few anonymized examples to show the work and outcomes.

E-commerce: Checkout Hijack Removed

~90 minTo restore
DozensMalicious edits
SalesRecovered same day

Challenge: Payment redirect during a busy weekend.

Fix: Removed injected code, reset keys, hardened admin, restored clean checkout.

Result: Back online quickly; monitoring in place.

Professional Services: Persistent Backdoor

3Hidden backdoors
24Affected pages
0Data loss reported

Challenge: Repeat compromises after “cleanups.”

Fix: Manual review found residual access; permissions and updates corrected.

Result: Stable since remediation with periodic checks.

Services

Emergency WordPress Hack Repair

Rapid cleanup with direct communication and clear steps. I remove injected code, secure accounts/keys, and guide you through any search or host warnings.

Typical timing: hours (same day)
Includes: Cleanup, unflag/restore steps, essential hardening

Complete Malware Removal

Manual + targeted scans to catch hidden malware and backdoors—followed by fixes that prevent the same issue from returning.

Approach: Hands-on review with supporting tools
Outcome: Clean site and a short plan to stay that way

WordPress Security Hardening

Practical, high-impact protections: permissions, updates, firewall rules, backups that actually restore, and access policies that make sense.

Scope: Core, themes, plugins, hosting settings
Monitoring: Simple options to spot trouble early

What to Expect

I’ll confirm access, make a quick assessment, and start work. While I’m cleaning, I’ll keep you updated in plain language—no jargon. When we’re done, you’ll get a short summary and simple next steps.

Clear, Flat-Rate Pricing

Most one-time cleanups start under $300. Call for a quick quote.

Emergency Hack Repair

Often under $300
One-time cleanup
  • Fast response
  • Complete malware removal
  • Google/host restoration steps
  • Essential hardening
  • Short post-fix warranty

Complete Security Package

Flat rate
Most popular
  • Everything in Hack Repair
  • Advanced hardening
  • Firewall configuration
  • Monitoring setup
  • Extended warranty

Enterprise Support

Flat rate
For complex sites
  • Everything in Complete Package
  • Custom architecture guidance
  • Compliance coordination
  • Priority support
  • Longer coverage

What Clients Say

Read independent reviews:



“Had us back up in about 2 hours—calm, clear, and thorough.”
— Steve B., on Trustpilot



“Closed the entry points and explained everything we needed to do next.”
— Jon S., on Trustpilot



“I can’t say enough good things about the service Jim provided. During my initial phone call to HackRepair.com, Jim diagnosed the issue in just minutes and immediately went to work solving my website issues. I really appreciated the email updates and recommendations for further safeguarding my sites, but most of all, I was thrilled with how quickly he resolved my issues.”
— Rachel, on SiteJabber



“When our website was hacked Jim at Hackrepair.com was able to resolve the issue within 3–4 hours. Jim was fast, efficient, professional and easy to work with. Not only did he fix the problem the same day he also gave us some great tips to help us prevent this from happening again in the future. We highly recommend his services and we will definitely use them again if we need to.”
— Monica Osani, on SiteJabber

About Jim Walker — The Hack Repair Guy

How I Work

You’ll speak directly with me. I’ll ask a few quick questions, confirm access, and get started. I keep you updated as I go and explain what I’m changing and why.

Background

I’ve worked with WordPress, hosting, and security since 2004. Over the years I’ve helped thousands of owners recover from hacks and stay online.

I’m based in San Diego, but I support sites across North America every day.

What Clients Value

Fast, steady communication. A thorough fix instead of a quick scan. And a short, simple plan to keep your site clean after we’re done.

Frequently Asked Questions

Who should I call if my WordPress site is hacked?
Call (619) 479-6637 or email jim@hackrepair.com. I’ll take a quick look, outline the plan, and get to work.

How long does a cleanup take?
Many jobs finish within a few hours once I have access. I’ll share timing up front so you can plan.

Can you help with Google warnings and blacklists?
Yes. I guide you through clearing warnings and re-verification so search visibility can return to normal.

Do you fix hacked phones or computers?
I focus on websites. For devices, please contact a local technician or your provider.

Is there ongoing protection?
Yes—if you want proactive monitoring and updates, I can point you to a plan that fits your needs.

Get Help Now?

If your site is compromised, call or email—I’ll jump in and keep you updated as I work.


Emergency: (619) 479-6637

Email: jim@hackrepair.com

Get Emergency Help Now: (619) 479-6637

Tell me more about the The Hack Repair Guy?

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How may I help you?

“I Love Fixing Hacked Websites”

Hi, I’m Jim Walker, the guy behind HackRepair.com—though most folks just call me, “The Hack Repair Guy.”

If your website’s been hacked and you’re staring at a screen full of gibberish or Google warnings, I get how stressful that can be. I’ve helped thousands of site owners out of that exact mess, and I don’t toss you into a ticket system or make you wait hours for a reply. I pick up the phone. I respond to emails. Fast.

 

I likewise provide a pennies-a-day WordPress security management service described best at HackGuard.com

If you can afford the cost of a few cups of coffee a month, you can afford a secure and never-hacked website today.

 

Below are a few of the customer service reviews written about HackRepair.com service

Reviews below were submitted through one of two services, Trustpilot or SiteJabber

Eva Marko Thank You

I found Jim and his company online. He is the best HACK REPAIR GUY IN THE WORLD! I used him 2x because 2 of our clients had infected websites with “viagra” links. He was able to fix them very quickly and the websites were virus free in 2 hours. He is very professional. You call him and he will send you emails with simple instructions. He takes care of everything and before you know it your website… Read more

Eva Marko

I just wanted to take a minute to thank you for the excellent service you’ve provided. In my hour of need, when it became clear my Wordpress site had been hacked, your expertise, friendly manner and super quick service saved the day. What a relief it is knowing that I now have a resource to make sure I am always up and running with my site. I appreciate your low key, honest approach. Never once di… Read more

John Barclay

From Hacked to New Hosting to Happy-Jim helped me with all of the above. Somehow I keep running into (maybe I should say googling into) the greatest people to work with, and Jim of HackRepar.com is one of these people. My website had been hacked and I was wasting numerous hours trying to figure out the problem myself, until finally I wised up and searched on google for hack repair help- I found Ji… Read more

Rayzel Lam
Samsposse review

To say I “flipped out” when I was alerted that the site for our non-profit organization had been hacked is an understatement. After reading an article by a trusted WordPress blogger, I took her advice and contacted Jim. He had us all cleaned up by days end and even installed an additional safeguard for us. For affordable and reliable care, call Jim. Read more

Deborah

We have an Ecommerce website that has been running for 6 months. Everything was fine until by the end of May, we started to receive several calls from our customers complaining that when entering our website’s url, the browser redirected them the an unknown website. We suspected our system was hacked and some malicious programs were injected into the source codes and caused the redirect.

Before Ha… Read more

Wei
theacneproject

My site http://www.theacnproject .com got hacked and then was flagged by Google indicating Malware. I couldn’t fix it – way beyond my capabilities. I looked at serval hack repair services but quickly realized that it takes a real professional person to fix these issues. I called Jim and http://www.HackRepair.com who ended up being outstanding. Once I sent back the agreement and fee he worked to fix the site. H… Read more

Russ
Terry Crockett Esquivel Review

I found Jim Walker during my deep digging and researching after I was hacked. When I dialed Jim’s number he personally answered my call, listened to my situation, and discussed the easiest approach to solving my issue. Right then and there, with no agreement in place, he patiently walked me through the steps as I performed them under his direction. What an incredible breath of fresh air! Not onl… Read more

Terry Crockett Esquivel
summitkitchens cleanup

HackRepair is absolutely phenomenal. They’re everything you could ask for: professional, fast, thorough, responsive, caring, thoughtful, knowledgeable — and all at a very reasonable rate. We have been so impressed with Jim that we can’t imagine reaching out to anyone else; Jim has truly made his competition obsolete with his impeccable service. While the saying goes “nobody’s perfect…”, when it co… Read more

Erin S.

Hackrepair.com was fantastic! Jim quickly responded to our call about our site being hacked and began working on the problem right away. He not only fixed the problem (which our web developer could not fix), but he also gave us a checklist of things we could do to prevent future hacks and keep our website secure. Thanks Jim! Read more

Mike Mamian
Chinese Theatre Works

Jim is everything you could possibly want when dealing with something as sensitive – and stressful – as a compromised website. He’s prompt, patient, efficient, and reassuring.

Within an hour of my initial email, we were on the phone discussing what was needed, I was walked through expectations and processes and all my questions were addressed in straightforward, easy-to-understand terms.

Within a … Read more

Chinese Theatre Works

I had been experiencing malware and other security issues on my 10-15 websites for over 1 year before I finally searched out someone who could actually help me. Believe me, I tried a handful of other so called security services before finally reaching out to hackrepair.com. I’m sitting in London as I write this, incredibly thankful that I can finally travel for business and relax knowing that all … Read more

Jason

Thank you for taking care of my hacked webpages. I was impressed with how quickly you removed the malware, updated WordPress, changed passwords,etc., sent me a list of actions you completed and discussed them one by one on the phone. Everything is back to normal except my webpage is much faster. I am going to use some of your other services in the near future. Read more

Bill Bugg
keenanskidsfoundation

By Bill W.

Our web development team cleans and disinfects compromised sites but we reached out to Jim when we had more work than we could manage. His work is thorough and he goes beyond the minimum required. Working with him, it’s very apparent that he has this down to a science and uses a streamlined workflow. He cleaned our client’s site and had it removed from Google’s blacklist in less than a … Read more

Bill W.

Thank you very much for getting my website up and going again after it had been hacked into. For a small company like mine to find someone to do this type of work is very challenging. We spoke on the phone about my website being shut down by Google and what your plan of action would be to test the site, find the problem, fix the problem and have my website be cleared by Google to be posted back in… Read more

Greg Weber
Dinty W. Moore

Jim at HackRepair.com was efficient, comprehensive, and cleared up my compromised websites in under one day. Plus he was patient explaining the issues found and the process for protecting my websites in the future despite my limited technical knowledge. I highly recommend his services. Read more

Dinty W. Moore

I called him on a Sunday afternoon and my site was fixed by Monday morning. He was extremely responsive and happy to help. It gives me peace of mind to know I have someone to call if I ever get hacked again and I plan to use his services to ensure that never happens. Read more

Michelle Klann

Yay! Taking care of the headache in having my businesses site hacked and my customers getting a warning from Google was super simple once I called Jim at Hackrepair.com. Within just a couple of hours the situation was completely solved and we were back on track! Read more

Holly
girliegrip malware hack

My website was hacked and my developers didn’t seem in a hurry to fix it. I then got a email from Google about my site being hacked. After watching the tutorials on google Hackrepair.com was listed as a recommendation for help. I called Jim in the morning and he called me right back. An actual person in this day and age called me back. He explained exactly what he would do. He was even checking m… Read more
Sue Hooker

Thank you very much for your speedy and effective work to resolve our recent web site hack. In a few hours you have resolved a problem which would have taken us days and even then we may not have done such a comprehensive and thorough clean up and restoration of our service as you provided.

The Free West Papua Campaign is very grateful for your work and your price was affordable to a small organiz… Read more

Benny Wenda

Within months of setting up my new website… I was hacked with an obnoxious viagra ad running in the background of all my pages! My web designer recommended the services of Jim at Hackrepair.com. He was on it immediately and knew what the issues were. I called him mid afternoon, and by the next morning everything had been remedied. Additionally, he sent me a checklist of procedures I should follow … Read more

Rose Sheifer

This past Friday afternoon, I discovered my website had been hacked and was being flagged by Google as a malicious site that would harm your computer. How did this happen? I have no idea. All I knew was that I was in trouble and loosing valuable business by the minute. Read more at My Website Was Hacked and Flagged by Google Read more

Wayne Rowlett
Outlaw Malware Cleanup

I was ready to pull out my hair, but I turned it over to the Hackrepair guys and they did a fantastic job.
Outlaws Publishing LLC Read more

J.C. Hulsey
cropcircles repair

I was both surprised and at a loss when my customers began to email saying that they where getting pop ups warning them that my website may be dangerous advising them to not go to my site. When google emailed to say that a third party had hacked my site and I was now blacklisted I knew it was time to address this issue and fast. I contacted hackrepair not knowing what to expect but hoping for the … Read more

No longer blacklisted

When our website was hacked Jim at Hackrepair.com was able to resolve the issue within 3-4 hours. Jim was fast, efficient, professional and easy to work with. Not only did he fix the problem the same day he also gave us some great tips to help us prevent this from happening again. We highly recommend his services and we will definitely use them again if we need to. Thanks again Jim! Read more

Monica Osani
Barry J. Love gave HackRepair.com 5 stars.

Before even discussing fees, Jim took plenty of time to diagnosis my IT issues and discuss a strategy to rectify the problems. Ultimately he presented an extremely fair invoice and went to work instantly. I felt as though I was the center of his attention throughout the entire repair process. Jim did not stop with what I explained my problem to be but also investigated my other web properties and … Read more

Barry J. Love

Hackrepair.com did an amazing job on restoring my site. Jim answered the phone personally and then found the files that had been hacked. He then got them removed and all is now well in the world. Read more

Kim Gillett
Ador Review of HackRepair.com service

I am a WordPress developer and I maintain my own dedicated server for my clients.
I was in a major jam when my previous server provider stopped updating or patching my server. Next thing you know my server is being hijacked by hackers to send spam email from my client’s accounts!

I was so upset and tried to get some help from my providers who just blew me off. Google was blacklisting websites and … Read more

Ador

I had a site that got hacked multiple times. My webhost was unable to help and I needed results fast. Thanks to hackrepair.com I was back and running in 24hrs and learned everything I need to know to keep my sites safe from this point forward. Read more

Brandon Riley
Harry Malware Cleanup

Harry Nelson said, I spent 3 weeks going back and forth with SiteLock who I ordered through my hosting company. I spend some money. That didn’t work, then they wanted more. I spoke to Jim who answered the phone on each and every phone call. Price was great. He had all hacks fixed in about 24 hours and all Google red screens down 24 hours after that. Perfect!” Read more

Harry Nelson
Barbara Roberts Thank You

Jim took care of my hacking problem in hours. I was amazed and impressed. He’s a professional, brilliant, computer person. Thanks, Jim! Read more

Barbara Roberts

I was having several security issues with my site that was hosted at “one of the big guys”. After many months of little help from my host’s security team I did a google search and came across Jim at HackRepair.com. Upon contacting Jim, I found him great to work with as he began working on my site right away and pointed out several issues with the site a few hours later. I was so impressed, that I … Read more

Tom Hack

To say I was extremely lucky to find Jim from Hackrepair.com when our website was hacked and Google put us on their blacklist, is an understatement, to say the least. I was uneasy about giving “some guy” unlimited access to our CMS and server, but…

Jim was the calm in the eye of our storm on a Sunday! He responded within minutes, squashed the attack, reversed the damage and kept us informed every … Read more

Jason Bax

When Google blocks your site, it’s like that dream we all have being naked at school. I tried everything for a month myself and got nowhere. If I only called Jim sooner. He fixed my WordPress site, identified future risks and solutions in less than an hour. 24 hours later the site warning was released and operating perfectly. Thanks Jim. Read more

Ryan Gromfin

Jim at Hackrepair.com was immediately helpful in assisting and curing our hack problem, and it’s especially worth noting that he came through on a Saturday!

I was very cautious about employing somebody I didn’t know, but I quickly realized the malicious code was beyond my understanding. I spoke to Jim on the phone — he was extremely nice and assuaged my fears. I went from freaking out to feeling r… Read more

Adam

I’m impressed! HackRepair.com jumped on the problem & fixed it fast. My web guy was not able to handle the problem & that’s when I found Jim. I explained what was going on & the next thing I knew my site was back up & running better than before in just one day. Way to go Jim & thanks again! I won’t lose your number. Read more

Keith
Thorough malware cleanup

My hosting company told me my files had been infected with malware, it was a Sunday morning. I called Jim, he set down his coffee mug, took his feet off the table, and got right down to work. My sites were back up in no time. Communication was clear and concise, his advice was solid, and I’m no worse for the wear. Thanks Jim.

Read more

Larry

Jim’s constant and instant communication has made him a pleasure to work with. Even when I need to use his services on holidays like Memorial Day, he has no problem staying in constant contact, providing answers to my questions and providing an extremely comprehensive report. I own my own websites, and handle several for my clients, and quite frankly don’t have the time to manage whenever a websit… Read more

Chris Salvato

Our dental website was hijacked and pointed to a different site. Hackrepair saved our website and had our website back up and running as it used to be in a couple of hours. I highly recommend Hackrepair and their service. Thank you Hackrepair!!! Read more

James Anthony
twelvebasketscatering

After several weeks of misery trying to figure out why potential catering clients were being redirected when they clicked options in our site, we found out we were hacked and obviously had to do something about it. We were losing business and it was embarrassing as well. Our developer suggested we try Hackrepair.com and that was the best advice he could have given us. Jim took my call within a rin… Read more

John B

One of our website has been hacked and while looking for help I found The Hack Repair Guy on Google. Jim immediately responded to my request and helped me right away.

In two days he debugged everything and taught me how to be more cautious so that it doesn’t happen again. Thanks a lot! Read more

Jonathan
Southern California Senior Resources

Jim is THE person to fix your hacked website. Not only was his price the best out of the 4 companies that I shopped, but my site was back up and running quickly with ADDED security enhancement. I wish that every company ran as smooth as Hack Repair with Jim!!! Chris in Pasadena Read more

Chris Gutierrez

Jim truly is your online handyman. He had my site fixed and up and running in mere hours. Very thorough and very professional. Very impressed. Read more

Jason

Jim’s hack repair service performed exactly as advertised; fast, friendly, and accurate. I was particularly impressed with his ability to diagnose the problem, explain it to me (in layman’s terms), fix the problem, and show me how to prevent future malware problems, all within 4 hours of our initial conversation. The problem was fixed before I had time to worry about it. Read more

Chad McCarty

Hackrepair.com was quick, efficient, and intentional about making sure that all of our needs were met. Not only was our site up and running again the same day, but we were also given many tools to help us prevent this from happening in the future. Communication in regard to customer service is the best that I’ve seen thus far. I highly recommend this service. Read more

Ashley Houston

Jim was extremely knowledgeable and helpful. He quickly identified the problem and provided an up-front quote of his charges, then proceeded to address the issues involved, keeping me apprised every step of the way. When unexpected issues arose, Jim did his best to resolve them and didn’t attempt to extract any additional fees or charges from me. His follow-up was exceptional. I definitely would… Read more

John H

Our homepage went from being hacked into with random spam ads to eventually not being able to log into our WordPress admin page.

Immediately after contacting HackRepair.com by phone, Hack Repair Support was already laying the groundwork to clean our homepage of nasty spam problems. They were not only extremely responsive, detailed and forthcoming about answering questions about how and where our h… Read more

Peter Jensen

As an attorney, I count on my website to communicate with current and prospective clients, and so was distressed when google indicated that my site might have been hacked. I did some research and called Jim Walker and he said he could fix the issue. And he did! He contacted my hosting company and google and told me what he was doing as he did it. He was prompt and honest. I recommend him wholehear… Read more

Bruce H.
Michael White review

I had an issue with a client’s website that was investigated and corrected within a few hours.

Jim is very courteous, imparts knowledge and followed up consistently throughout the process and following days to ensure I knew exactly what was going on and what to do as a final step.

Wholeheartedly recommend this company. Read more

Michael White

Jim at [hackrepair.com] could not have provided better customer service and results. Within hours of first contact, the bad links on my website were removed, and by the next morning Google had cleared my website’s status.

He worked into the evening hours in order to get the work done that same day and communicated thoroughly with me throughout the process. Before payment was requested, he ran a sc… Read more

Ryan Caffrey

After spending many hours with my hosting company trying to fix my hacked websites with no luck I found Jim, the Hack Repair guy. What a big difference! Answered the phone straight away and spoke to a real person who understood about websites rather than following a script.

Jim gave me great advice and within 30 minutes of setting up my account was getting updated email notes of the progress. With… Read more

Paul, UK

I can’t say enough about Jim ‘s help and responsiveness with a widespread pharma hack that had already generated over a thousand hidden posts/pages on our website once discovered. Cleaning up the attack was too complicated to deal with on our own, but but Jim and his team knew exactly what to do.

I couldn’t believe he answered my call in the early evening hours, and further, couldn’t believe he co… Read more

Suzanne R.

I am very impressed with your customer service, speed of response and, of course, technical expertise. It’s a rare combination these days. For someone such as myself who relies on my website being functional, having this kind of support not only brings peace of mind but is essential for my financial well-being. I appreciate your work. Read more

Simon

My hacked website was up in a matter of few hours! Jim was very helpful, patient and courteous. Over a period of time I had quite a bit of questions, and every single question was replied to and answered within minutes. HackRepair.com is very professional and the communication was outstanding. Thank you for helping me get out of this unpleasant situation. Read more

Alex Besson
Robert Walton Review

Jim and his people did a great job after my website was hacked. Their work was fast and effective, and he answered any questions I had promptly. Read more

Robert Walton
Website cleaned up

I called Jim….much to my surprise he answered and each time I called thereafter he answered.

Amazing to me when I was in a panic and didn’t understand how and why someone would do this to me… Jim explained what he was seeing on my site, what he believed happened and got right on it….the hackers had placed links on using google. Jim is number one.

I hope I don’t have the problem ever again, but if… Read more

Sandra
Blindlight team malware cleanup review

Our website was hacked and Jim was quick to pinpoint the problem and solved it within a day! Great service, I would definitely recommend The Hack Repair Guy. -Blindlight team Read more

Adriana @blindlight.com
Bill Sorvino review

I reached out to Jim after my hosting service notified me of my sites being maliciously compromised. He had me up and secure within about 2 hours of my first call to him in which I left a message. I couldn’t believe how quickly my situation was rectified. Not to mention he is a personable and friendly guy willing to talk you through the steps that will prevent future issues. Highly recommend! … Read more

Bill Sorvino

I came to Jim, at HackRepair.com some years ago when my Joomla site got hacked. He saved my site, cleaned it up and got me running again even though he wasn’t hosting it. The problem later continued I switched my hosting to TVC.net and I have never had a problem since. For the fastest most professional support use TVC.net and you will not be sorry! Read more

Jose L. Bosque

We loved working with Hackrepair.com!!!.When our site was hacked 3 times in one week, I knew I had to do something, so I began looking for a expert online that specialized in handling Wordpress hacks. After searching and reviewing several sites. I found The Hack Repair Guy’s service. What I was most impressed with was he answered his PHONE!!! Which it made me want to work with him because I felt i… Read more

Katherine Winfield

As a budding freelance graphic designer, my website is fundamental to showing potential clients my work and is essential to my livelihood. Recently a hacker infected my site with malware. I couldn’t apply for any jobs and risk potential clients getting infected as well. After educating myself on what could be done on my own, I realized my best course of action would be to hire an expert. Thankf… Read more

Mary @ marylankester

HackRepair.com rescued me! After many days and little progress, he came in and fixed up all that was broken. I highly recommend his work. He truly knows how to attack a hack! Read more

Kelly Balarie

Hackrepair.com’s work is outstanding! I would refer them to all friends and family without hesitation. We experienced a Malware infestation on several of our sites (15+ sites). We were able to delete the scripts but they kept returning. I was desperate to find someone to help. Rather than pay a company to use software to scan and remove the malware, I was inspired to call Hackrepair.com and speak … Read more

M Lawlor
tender hearts

Finding your website has been hacked is a TERRIBLE experience. I will never forget the sick feeling I had when I tried loading my website only to find it had been hacked. I briefly went into panic mode and then got busy looking for a solution. A quick online search led me to Jim Walker at HackRepair.com. It was late in the evening and I fully expected to get a voicemail or answering service when I… Read more

Shannona

Please find my highest recommendation for Jim and HackRepair.com.  I am an attorney and owner of a Colorado mortgage company- with no prior experience of being “hacked.”  One morning I discovered that our main site was redirected from Google and our two auxiliary sites were not even reachable via their url’s.   After calling two (frankly flakey) competitors, I found Jim and HackRepair.com.  Imp… Read more

Brian Murphy

Hackrepair is terrific. We were hacked, our website taken down by Google and we could find no one capable of helping us clear the Malware. I found Hackrepair.com on a free website offering solutions to various malware problems. From the first phone call, Jim answered in 3 rings (a live person) and 15 minutes later, after filling out all of the forms & required information, they were cleaning our w… Read more

Dave Ricker

Jim Walker has saved the Fish Pond family website twice in the last year; WordPress and managing its plugins and upgrades can be a difficult business for a musician. I personally found that upgrades to plugins (especially my player) simply caused the site to fall over, generally at the most inconvenient times. Read more at, https://globalmusiciansfishpond.com/partner/jim-walker-hackrepair-com/ Read more

Global Musicians Fish Pond

Honestly I was despondent and lost not knowing what to do when I heard my site was hacked. My designer changed careers. That meant I had no updates, and no one to turn to. So out of desperation since I did not even know the name of the type of worker I needed help from I googled: ” help! my site was hacked.”

Hackrepair.com appeared. I called and there was Jim himself. I was surprised to actually h… Read more

Dr Kate

Jim at HackRepair.com responded to my initial request for help quickly, the same day, even though my request came in well after business hours. He explained what he could do in a very straightforward way. I contracted for his services and then he proceeded to do exactly what he promised to do and in the time frame he promised. After repairing the “hack” he spent some time with me explaining what I… Read more

Millie Fine

Over the last three days, from the moment I spoke to Jim on the phone, I knew I found the right person to fix my website’s hacking issues. He literally spent hours and hours fixing my website ASAP and was in constant contact with me the whole time- every step of the way. Hackrepair.com is as good as advertised and I have no doubt going back to use his services if needed. A big THANK YOU to the hac… Read more

Anthony N

I struggled for months with a pharmahack that none of my developers could deal with. Sales were plummeting and I had no idea what to do next. Then I finally talked to Jim at hackrepair.com. In 5 hours or so Google was listing my site as clean and the problem was gone. Completely unbelievable. This is how you spell relief. I really can’t thank you enough. Read more

Michael

Jim at HackRepair.com provided an excellent service. There were other services out there slightly cheaper, but the day I contacted Jim and gave him the thumbs up to clean the site, he had it cleaned in a matter of 3 hours. During the entire process he informed me about what was going on, and his payment system was easy to use and very secure. Basically, my site was cleaned quickly and effectively … Read more

Jared, Higo LLC
Gentry Magic Help

I actually called two of Jim’s other reviewers before hiring him, just to be on the safe side before handing over my information.

He was flexible, responsive, fast, and effective. As far as I can tell, he fixed the problem entirely. What more do you need?
– Nicholas G.

Read more

Nicholas G.

We own a family entertainment center where more than half of our ticket sales are done online. Our website got hacked NUMEROUS times within a couple of days. We were literally loosing thousands of dollars a day. Our hosting company and web designer tried everything they knew to fix the issue and finally gave up and told us that we would have to start all over from scratch on our website because of… Read more

Bethanne Staton

Jim was responsive, professional, educational and knowledgeable about the  problem we were experiencing with our website. In a matter of a few hours he had our website cleaned out from the virus and back up and running without any detection that someone had hacked it. He also put measures in place to help reduce the possibility of this happening again in the future. We would recommend him to an… Read more

Ingrid Clapp

Hackrepair.com did a great job. Jim answered the phone at 9AM and started working on m job at 9:15AM. He took his time and pointed out exactly what was causing my server to keep getting hacked into. I was being hacked for 2 months, and it was costing me a fortune. Hack Repair saved the day for me. THANK YOU!! Read more

Jason

Jim at Hackrepair.com has saved us twice! We run an IT company and had two of our clients hacked. We called Jim and he started the job within minutes and had us all fixed up in a few hours. Best customer service ever! Read more

Roddy Orgeron
Theresa Fehring

Thank you Mike for sharing your knowledge with me in regard to my hacked server. These culprits are becoming more of a threat to our website’s security and thank goodness we have warriors like you to repair damage they have done and firewall their hack-minded efforts to destroy what is not theirs. Read more

Theresa Fehring

I had spent 14 hours prior to hiring Hack Repair trying to locate and remove some cloaked content on a site I manage. I was browsing Google Webmaster Help Forums, and talking to people in Google+ Communities about the issue, nothing worked. After contacting Jim and him giving me his extensive background, I was confident he could solve the problem I had wasted so much of my time on. Jim got to work… Read more

Blake Denman
beadathomemom help

A client’s open letter of thank you to a WordPress forum, written by – Teri H., from @beadathomemom

Hello and glad to be part of the group. I wanted to share a little story from this ‘always feeling like a newbie to anything tech’.

Yesterday I started the day with a 2nd notification of a hacked WP site. Thought it was taken care of but apparently more than I could comprehend to correct. I was told… Read more

Terri H.
Greg Qualls Review

We had all five of our sites hacked. Jim had them back up in what felt like only minutes. He updated everything and made it secure. I hope I never get hacked again, but I know where to go if I do. Read more

Greg Qualls
Holly Torroija posted a wonderful review

OMG Jim saved my life! All five of my websites were hacked and my service provider was of little help. They offered no apologies and simply referred me to a company they are partners with to fix it, who subsequently tried to sell me an outrageously expensive plan – suspicious (one I almost had to go for because I did not have time to be dealing with this.)
Anyway after a quick google search I fo… Read more
Holly Torroija
rachel malware

I can’t say enough good things about the service Jim provided. During my initial phone call to Hackrepair.com, Jim diagnosed the issue in just minutes and immediately went to work solving my website issues. I really appreciated the email updates and recommendations for further safeguarding my sites, but most of all, I was thrilled with how quickly he resolved my issues. I would recommend him to an… Read more

Rachel

As a consumer advocate I see my fair share of internet promises and cons, and had the opportunity to test out hackrepair.com. The test came as hackers who do not appreciate consumer advocates exposing scams attacked 2 of my sites. I then employed the services of The Hack Repair Guy. Just as promised he attacked the hack problem and with in hours ferreted out the hacker code and cleaned the site. B… Read more

John Mattes

I contacted HackRepair.com after all of our sites were attacked by a hacker. No one in our company knew exactly how to deal with it and after a failed attempt to clean the sites, we knew we needed help. In a time of distress, Jim was the calm center of the storm. He patiently listened to the situation and then took the reins and cleaned all of our sites. Jim offered comfort through his knowledge o… Read more

Andrew Hall

Our server was hacked, the situation was desperate, and our NOC wasn’t much help. We contacted HackRepair on a Sunday afternoon. Jim Walker called us back within a few minutes and within an hour he was on the case. He took control of the situation, recognized the attack, and knew what needed to be done to stop it. He quickly stopped the attack, identified suspicious files on the server, told us wh… Read more

Carol C

As an SEO professional, I deal with alot of people online and it’s not often that you find people (in this country or abroad) who say what they do… and then in turn DO what they say. You definitely exceeded all of my expectations and I can honestly say that I’m glad to have met you and you are DEFINITELY my go to person for any type of hack and virus removal projects in the future.

I also apprecia… Read more

Aaron Angel

I spent over a week trying to convince my web guy that our site had been hacked.  After arguing with him for over a week, I discovered The Hack Repair Guy on a random blog.  I took a chance and gave him a call.  Jim turned a seemingly catastrophic event around in a matter of hours.  His calm, professional, matter of fact approach to fixing our website issues was a welcome change.  With surgic… Read more

Steve

Our website was recently hacked. We hired Jim Walker and his team to clean our site. Jim was on top of the Issue he work all day reviewing, corresponding to us and fixing our website. Thank you again Jim! Anyone who is looking for someone to clean a site after it was hacked I highly recommend HackRepair.com. Read more

Waleed Mohammed

When I had an emergency website virus attack, I searched and found Hackrepair.com info on Google – Jim answered personally and clearly explained his services, then to my surprise started the job immediately even though it was a Friday night! He didn’t stop until everything was gone from my domain. Thanks, Jim! Read more

Rick Dawson

If your site’s been hacked or you simply need top-notch, the ONLY one I can recommend is @tvcnet. Tell Jim I sent you! Read more

Felix Jacomino

Hackrepair.com was very helpful in getting my website back up after it had been hacked. Jim was confident, knowledgeable, and helped sooth my nerves. I was worried that my site might never be the same but he assured me that everything would be OK. He kept me updated regularly via email of his progress and before long, my site was back up good as new. The Hack repair guy took a major headache and t… Read more

Wayne Adkins

When my photography website was hacked, I called http://www.hackrepair.com for help. Not only did Jim call me back right away, he started working on fixing my site right away, and he clearly communicated with me through email and phone calls the entire time. In addition, he walked me through my site, some of its uses, and how to prevent hacking in the future. I was so happy to be able to actually speak t… Read more

Claire
homeopathy malware removal

My web designer recommended Jim to me when my site was hacked. I called and he was on it, diagnosing the problem in seconds, literally. He then got to work and within 2 and a half hours the site was clean. I wouldn’t hesitate to use Jim again. Read more

Jeffrey Prickett

There was no Friday Date Night. No, Mr French and I did not have a spat, although he did abandon me for the weekend on yet another one of his numerous business trips.

Instead of writing about a yet another memorable meal, I caught a virus. Or rather my blog did. And I had NO IDEA! Those nasty hackers are now infecting sites, so that even the administrators, non, especially the admins are not aware… Read more

Finding Noon Dot Com

I wanted to send you a sincere thanks for fixing my website from the hackers so very quickly. I thought it would take days and it took you a few hours and your rate was very fair.
In addition thank you for ensuring my website was up and working so quickly.  You can’t imagine how frustrating it was that my website was hacked. This is how I make a living when my website is down money does not come… Read more
Tommy

When I received the message that Google blacklisted our site I knew I was in trouble. After trying to fix the hack myself for several hours I decided I needed a pro. I read some reviews online first and I liked the fact that Jim at Hackrepair.com would speak to me right away about the problem. Sure enough, Jim picked up the phone right when I called. A few hours later my site was fixed, clean, and… Read more

Dwight

Hackrepair.com is an ace-in-the-hole to IT consultant. Their expertise in wordpress security was essential in mitigating a threat on one of our sites, as well as elevating our security policy for future hack prevention. The quick response and level of professionalism is unmatched for the flat rate service that was provided. Read more

Mike
Heather W.

Cannot recommend this company enough. Like many other people, I called in a panic and was delighted to connect with Jim: thoroughly professional and effective service. Getting my website back up was a special challenge in that the hosting company was presenting challenges, too. Jim and his staff handled the hassles with speed perseverance. Look no further than HackRepair! Read more

Heather W.

This site may be compromised… This warning appeared in association with a WordPress blog I manage. I was horrified! This warning would chase away potential customers. It was a must to get it fixed as soon as possible. Having a background in IT myself, I could have handled this problem on my own; but I would’ve had to conduct hours upon hours of research to figure out what to do and how to do it. N… Read more

Teri Ulm

We received the dreadful news our websites had been hacked and panic set in. Fortunately, our host put us on to Jim at Hack Repair. I called him in the early hours from New Zealand, and he immediately picked up the phone with a pleasant manner and from that moment until later in the day, I realized we were in excellent hands!

Once Jim ascertained the problems, he quickly made the required fixes, a… Read more

Warren Williams

We are indebted to find hackrepair.com to solve and repair our hacking problems within a couple hours from hiring them to take care of the issue. hackrepair.com always answered our phone calls the first time and responded to emails within minutes. They helped better securing our website and taught us how to prevent future hacker attacks.  We would recommend their expertise in repairing and secur… Read more

Jason

Jim at Hackrepair.com is a computer hero!!! The main path our clients find our business is through the internet. Our old hosting company, took us down unexpectedly without notice because our site was hacked. Jim cleaned our site and we were back up within hours! He also provided other services for free of charge. Because of his impeccable service, I immediately switched to allow him to host and mo… Read more

Mona Yacko

Called on Hack Repair to help with the pharma hack. He gave me peace of mind that our web developer had removed the nasty code and then offered additional recommendations on how to harden our site against future hacks which we have since implemented. Read more

Kevin Sparkman

After I received an email from my web host stating that my account had been suspended due to being compromised by malware, I began to panic. In prior years, I might have been able to sort out the problem myself, but my site was using an outdated and unsupported version of Joomla while my new site was being developed and I didn’t know where to begin. I searched the internet and came across Hackrepa… Read more

Mike C

Wow, after working about 10 days with my other security service, Jim took on my hacked website, communicated promptly, didn’t make me feel like an uneducated geek (which I am) and knocked out the project in a few hours.  First time experience for me and instead of walking away with a negative experience or a costly bill, I’m moving on feeling I like Jim’s service did way more than I expected.  I’d… Read more

tim @timlambros.com
Jason Thank you

Returned my call for consultation promptly and was able to resolve my malware issue the same day.

He continued to follow up with me over the next few days to make sure all was correct and continued to support when additional issues arose. I can confidently say that I would recommend The Hacker Repair Guy (Jim) to anyone in need of website remediation due to Malware. Read more

Jason

Our website was infected for weeks with a pharma hack. We had friends who work in tech trying to help us get the situation resolved and get the hack removed but none of them could figure it out. Google plastered a warning on our site and it was blocked at our customers’ offices and their schools. Jim at Hackrepair.com not only removed the hack in a matter of hours, he handled clearing our site wit… Read more

Rebecca

Thank you so much for your prompt attention to our website problem. Not only did you answer the phone but you went right to work on our issue and resolved the problem immediately! I would highly recommend HackRepair.com to anyone with a hacked website. Don’t panic…..call Jim! Read more

Lisa @ Curtis Skipper Construction

Jim Walker, the hack repair guy, was very thorough in explaining his service and made me feel comfortable that he could handle the very serious male-ware issue we had on our website. He had our site clean and back in Google’s search results in less that 24 hours. Having done this myself manually in the past, let me tell you that is nothing short of a “miracle”! Read more

Joseph Naccarato

Jim Walker at hackrepair.com is exactly who I needed when my website–the crux of my business marketing–was nefariously infiltrated by a lewd hacker. He responded to my initial inquiry very quickly, answered all questions without judgment or condescension, and resolved the problem within an hour or so of establishing our agreement, even though it meant he was working at unconventional business hour… Read more

Dr. Gregory S. Chasson

Hackrepair.com has absolutely the best customer service I have encountered in a very long time. They were responsive, informative, and honest about the issues going on with my hacked website. My hacked site was back up in running in less than 2 hours!!!!

I would highly recommend Hackrepair to anyone in need of website repair, you will not be disappointed!!!
Thank you so much Jim for what you have … Read more

Tracy Alston

When my website was hacked, I would not have had the foggiest as to how to fix the problem. Luckily an American contact was able to recommend Hackrepair.com to help remedy things. Within the first hour of my chat on the phone Jim had done an assessment of the problem and begun the fix.

Despite being based in England and an ocean apart; I felt totally reassured every step of the way as Jim worked h… Read more

Ross

Jim returned my call within 2 minutes. It was as if he dropped whatever he was doing and then devoted the next 90 minutes to getting my website clean. All through the process I felt like I was in good hands, as he communicated through updates. He’s very professional, yet down to earth. I have regained my customer’s confidence. I would recommend him without hesitation. Thanks Jim. Read more

Julie

When my photography website was hacked, I called http://www.hackrepair.com for help. Not only did Jim call me back right away, he started working on fixing my site right away, and he clearly communicated with me through email and phone calls the entire time. In addition, he walked me through my site, some of its uses, and how to prevent hacking in the future. I was so happy to be able to actually speak t… Read more

Claire

Hackrepair.com provides excellent and quick service. They are really nice, and definitely know the ins and outs of malware and how to get rid of them. Thanks! Read more

Shin Lim

I can’t speak highly enough about the service that Jim provided when all 10 of my websites were hacked and one was blacklisted by Google. He responded immediately to my panicked email, communicated throughout the entire process of cleaning my sites, gave me recommendations as to how to better protect them — all in just a few hours.

My site was removed from Google’s blacklist within a day and all 1… Read more

Rachel

I wanted to wait a while before I submitted a testimonial for Jim, just to be sure the hack was completely taken care of and my websites were back to normal.

Reason being, another very well-known hack repair company, in-house to a major host that millions of people use, were quite useless at trying to fix a hack on all of my sites that lasted for nearly two full months.

It was a nightmare to have … Read more

Tim Ritter

I was up a creek without a paddle. The website I built was attacked by malware and wreaked havoc in my life. I called Jim with HackRepair.com. He calmly told me he’d help and immediately ran some tests that detected the malware on the spot. He explained his plan and rates, I paid him, and a little while later my problem was solved. What I appreciate most about this company is the responsiveness, p… Read more

Steve Light

I found this guy who only charged me less then $300 to fix my site after it was hacked. He was awesome and I’d highly recommend him. I spoke to him on the phone before he started and then after it was complete. He had the site back up and running within 30 minutes! Read more

Dean D.
Rebecca review

I found HackRepair through an internet search when I had lost two websites but had enough to pay for the restoration of only one. Jim himself answered the phone and began exploring the problem immediately. Within minutes he had me convinced that he really knew what he was talking about and could do the job.

He continued to work for the next several hours and send me regular email updates as to wha… Read more

Rebecca Davis
tdogs malware help

The first time my site was hacked I was told about these guys, and I didn’t act on it. The hackers had planted malware and it got hacked again. The friend who told me about these guys talked to them on my behalf, they found the malware and I hired them at 9 am on a Wednesday, by 3 PM the same day, they had moved my site to their hosting site, set up the monitoring system and I can sleep better at … Read more

Bob McComb

I recently discovered one of my clients wordpress websites was hacked. There were multiple pages being generated on the site that pointed to adult websites and dating sites. Since repairing hacked sites are outside my area of expertise I decided to find help. Lucky I found Jim at HackRepair.com. Jim did a great job of finding the problem and getting it repaired fast. I highly recommend this servic… Read more

Eric Demmers Agency Owner

Your service has been incredible. We did not know where to start when notified of the issues affecting our website. Our hosting company was absolutely no help at all, and when I discovered your service, I was a little concerned about whether I was reaching out to the right solution. You made the problem go away, so we could get back to doing what we were supposed to be doing – veterinary surgery… Read more

St. Augustine
Quick service hack repair cleanup

After being hacked, the last thing you want to do is handover the credentials for your website to a total stranger on the internet. But that’s what I did with Jim and my site was back up and running in a day. Amazing turnaround and quick action on his part got me eCommerce site back up and producing. Great service and great communication. Read more

Robert Anthony

When my company’s website was attacked and malware scripts injected into my site, As IT Architect i was put under big pressure to fix the issue immediately, through my network, I hired HackRepair.com to fix the issue and with in few hours Jim was able to fix and clear the malware scripts from our company’s website. I truly recommend him for these kind of jobs. Read more

Muthu Natarajan

Recently my website was hacked! Being a relative newbie to the web, and using WordPress I was not exactly sure where to start. I called my hosting service and they told me it was up to me to sort it out – i.e. they were less than helpful. Hackrepair.com contacted me, and said that the could help. He was very personable, very informative, and most importantly fixed my site quick. Read more

Andrew

When my website was hacked, I panicked until a friend suggested I call Hackrepair.com. I’m so glad I did. Jim responded immediately and within hours my site was magically repaired and online again. What a pleasure to find people I can talk to in a company I can count on. Thanks Jim! Read more

Fern Lebo

When my wordpress site got hacked, I figured I could fix things myself. But after two days of hair-pulling frustration, I knew I needed help. I was extremely nervous contacting anyone I found online, but Hackrepair.com had so much positive feedback, I decided to take a chance. Best thing I’ve ever done. Jim Walker personally answered my call, and was in constant communication throughout the proces… Read more

Kat Georges

Jim fixed my hacked website and removed me from Google’s blacklist, all on Christmas Day no less!

I am eternally grateful for his amazing customer service and quick attention to detail and I will certainly recommend his services to everyone. Read more

Michelle Coleman

Thank you Jim at Hackrepair.com! Your expertise and quick resolution of our website security review was amazing. I have never had better customer support than what you’ve provided! We were stuck with the dreaded Google message “Your site may be hacked” and Jim was able to quickly research our website and find where the vulnerabilities were coming from. I had tried all of Google’s tools and they al… Read more

Marc H

Hackrepair.com did a great job in clearing my site of malware!

Jim was very easy to work with took care of the problem fast and was very reasonably priced. I would recommend him to all my associates in a second.

  Read more

Sean
Nurture Spa help

Our customer’s Wordpress website was down, taken offline by the hosting company, due to spam being sent out. This helped to preserve our customer’s google ranking, which was super important, but we didn’t really know what next steps to take to get the problem fixed.

We are primarily a digital marketing team, specializing in making engaging websites for small businesses. We were outmatched. Enter … Read more

Amanda Elefante

We discovered our Joomla driven website had been hit by the dreaded Google Pharma hack. After contacting Jim at HackRepair.com (he responded within 5 minutes!) and explaining the situation, he immediately went to work on cleaning the site. With constant updates via email from Jim explaining what he was doing and what was being found, the actual repair and cleaning took about 4 hours but was succes… Read more

Rick Wickert

The support I received in repairing my website after it had been hacked was unparalleled. Jim walker at HackRepair.com provided perfect customer service, quick response time, was affordable, and displayed trustworthy business ethic at each step of the process, which was explained in real time as he provided technical support and troubleshooting.

I strongly recommend Jim Walker’s services if you ar… Read more

Jeremy R, Littleton, CO

Discovering that one of our Wordpress site’s was hacked brought with it a certain amount of panic. This is not a problem that we’d dealt with before… and didn’t really know where to begin. After finding Hackrepair.com online and calling a couple of references to verify his service as legitimate, we turned the problem over to him. He quickly tackled the task at hand, and our site was cleaned up and… Read more

Chris
David Grinspoon

Wow, what a great experience.

I won’t say it was worth it to get my site hacked and need to be rescued by a professional, but since this did happen, I feel very fortunate to have found Jim and HackRepair. I couldn’t imagine a smoother experience.

His calm, patient competence made it much more painless than I expected. Highly recommended! Read more

David Grinspoon

Not long ago, my site was infected with malware. My Google Ads stopped running for 3 days, and I wasn’t able to locate and remove the malware myself. Website traffic began to suffer and a warning message was shown to site visitors. I finally went into freak out mode and googled “fix website malware” or something similar. I was served a bunch of Google Ads and clicked on a few, and called a few com… Read more

Mary Smucker-Priest

I spent over a week trying to convince my web guy that our site had been hacked.  After arguing with him for over a week, I discovered The Hack Repair Guy on a random blog.  I took a chance and gave him a call.  Jim turned a seemingly catastrophic event around in a matter of hours.  His calm, professional, matter of fact approach to fixing our website issues was a welcome change.  With surgic… Read more

Steve

Thank you so much for the AMAZING customer service. You guys took care of the vicious attacks on my website and held my hand as we transitioned over from the horrible Network Solutions…..You held my hand through the process and took care of all the nasty details. Thanks for the amazing and responsive customer support. You respond instantly!!!! I will never go elsewhere!!!! Read more

Andi

Jim and Hack Repair are lifesavers! They have saved us from malware twice to date and both times with an exceptional level of professionalism, speed and responsiveness. Communication was clear and constant throughout the process and Jim went above and beyond the call of duty to offer insights, tips and suggestions for securing our websites, optimizing their setup and helping us understand what’s g… Read more

Justin

My site was hacked and people could not view my site. I operate a banquet hall and the internet is my life source. I was in a panic. Hackrepair.com saved our life. Jim promised to clean up our site and get back into the good graces of google. He delivered in one day. I recommend his services to help you get back on track and keep safe from predators. Read more

Norman Kay

We as a Church and Media Ministry are very thankful for Jim and his hard work on our Church Website. He worked on our site after being hacked and in a matter of hours had our Website back online and better than ever!

I thought it was a lost cause but Jim really came through. I wouldn’t hesitate one bit to recommend him or tvcnet.com to anyone. Top notch work and very fast. Very reasonable rates to… Read more

Bible Baptist Church

I am a retired teacher who sells theater and read-aloud scripts on my website, Scripts for Schools. Recently, I received a telephone call from a teacher telling me that when she tried to order a script, she was sent to a page selling Viag-ra! We both laughed about it but, in the end, it wasn’t that funny. My site had been hacked. Thanks to folks at HackRepair.com who quickly rode in on a white hor… Read more

Lois Walker
retailersforum cleanup

Had the unfortunate opportunity to have our websites hacked and while GoDaddy tried to sell me a myriad of fixes (none of which worked – and were costly) I searched online and was fortunate enough to find Jim and HackRepair. Within 24 hours we were back up and fixed – at a reasonable price. The communication was excellent and as you could imagine, this guy is top of our Rolodex…. Yes, rolodex – th… Read more

Martin s

Jim Walker from Hack Repair called me back within minutes on Superbowl Sunday, that’s customer service!

Jim follows an organized process of collecting information then goes to work stopping malware in its tracks. I received regular progress reports throughout the malware removal process. He definitely goes above and beyond for a reasonable flat fee. I already recommended HackRepair.com to my frien… Read more

Shelley G
websolutions fix

Jim has been helpful clearing two servers of malware. He has always been quick to respond and easy to work with, and provided me with detailed reports of what he did and what he found. Highly recommended. Thanks! Read more

Matt R.

Hackrepair.com did a GREAT job when I called to help when one of my client’s websites was hacked.  Jim was very quick to respond (he called back within the hour of first contact), extremely thorough in his work, had in-depth (but easy to understand) explanations and was easy to work.

He gets the job done quickly and accurately.  I highly recommend him to anyone that needs immediate help because t… Read more

Kelly

We are a non-profit with a limited budget and somewhat limited web skills. When we learned that we’d been hacked, it was upsetting, both from a business point of view and as a violation of trust. Jim at Hackrepair.com was really reassuring on the phone and was very patient with our tech skills. Our site was cleaned in a couple of hours and Jim followed through to be sure we protect ourselves from … Read more

Phil Loomis
eceobesityprevention clean hacked pages

Jim’s help saved our non-profit’s webpage from sustained hacks that were preventing us from carrying out our organization’s mission of helping women and children’s health. He was a guardian angel. In my years of building and maintaining websites, I’ve never experienced anything like the level of service Jim provided.

 

Before finding Jim, we first tried one expensive big-time internet security com… Read more

Robert Peters
Sherryl review

I got no real help from my hosting company at all – they just deactivated my sites and kept saying it was my problem to fix. Jim was so helpful and patient and gave me a whole list of things to do to protect myself in future. Thank you! Read more

Sherryl Clark

I would like to thank Jim Walker at Hackrepair.com for the great and prompt service he provided recently when my site was hacked. He corrected the issues and followed up to insure he was thorough. He also sent frequent updates and recommendations. Jim is a true professional and I would not hesitate to recommend him to anyone who has been hacked or has other technical issues he might address. Read more

Anne Adams
5 Stars malware cleanup

From Tina Derby: “Definitely 5 Stars!”

Absolutely a solid 5-stars for Jim and his team! They are helpful, fast, hardworking (yeah, they even worked on my site on the weekend)… Oh, and they are GREAT at what they do!!! And their prices are so affordable that, really, anyone with a website should be able to hire them to shore it up against hackers, etc…. Read more

Tina Derby

Jim at Hackrepair.com delivered exactly what he promised and more. Our website was clean and safe within a few hours and he even provided some general education about how to protect our website in the future. I highly recommend the HackRepair.com services. Read more

Tal Frankfurt
Malware and website cleanup

Now and then, our client’s sites become compromised…thank goodness for HackRepair! We are in the business of building sites, not repairing them…but of course clients come to us when they have security issues. We have referred many to HackRepair and have had great service and outstanding results each time. Keep it up!!! -Chris @ revelationconcept Read more

Chris

When one of my client’s websites got hacked, I was so lucky to find Jim Walker at HackRepair.com. He found the hacker’s injected script, cleaned up all the bad files and sent me updates as he worked. All fixed in under two hours and cost less than half the other companies I contacted. He specializes in WordPress but was able to fix my Joomla website, too. I’m passing his name to my web designer fr… Read more

Sharon H

I’ve used Jim Walker with HackRepair.com a couple times for my clients. I keep coming back to him because his work is VERY thorough and trustworthy. Jim covers all the bases to repair damage from hackers and he is very knowledgeable with Wordpress as well. The other thing about Jim is his response time: it’s incredible. I always receive a response within an hour of sending him an email, he’s alway… Read more

Kelly Wilson

We can’t praise Hackrepair.com’s approach highly enough. It was just so great to be able to give Jim a call and talk our issues through with him. When you think you have something wrong with your website, and it seems to have been done by some faceless unknown, being able to talk to a human being who understands what you are going through is so reassuring.

It was brilliant that he kept in touch wi… Read more

Martin

We noticed our blog site had been compromised and was shooting out pop-up windows whenever someone clicked anything on our site.

Frustrated and unsure where to turn, I found HackRepair.com online, and the description of the business matched perfectly with what we were looking for. After a quick 5 minute phone call (he actually answered the phone), he was able to look into the problem and begin wor… Read more

Brian

No matter how lucky and cosseted we are, at some point in our lives we will experience a flat tire, a broken bone… and, in today’s First World, a site hack. Being a Mac user, I’ve been spoiled in that regard. However, yesterday I detected the dreaded signs that this site had been hacked: Astrogator’s Logs Read more

Athena Andreadis

I’m VERY happy I went with Hackrepair’s service. I was hit with one of the most sophisticated Joomla web hacks to date and Jim thoroughly, clearly cleaned it up as well as educated me on how to avoid hacks going forward. It was cool to see his process work fast. I think my favorite part of it all was the personal interaction with his service. It doesn’t feel corporate or cold. I actually enjoyed t… Read more

Ryan

I’d like to thank you for your attention to the recent hack that occurred on my website. That fact that you personally answered the telephone call and then began immediately working on the problem is greatly appreciated.

Moving the repaired site to your servers, knowing that it will now be monitored to guard against any such future attacks is very reassuring to me. The site is now being retooled a… Read more

Todd Fleming HackRepair.com Review

“within hours my site was unhacked Systematically”

Dr. Christine Kaczmar, Thedigestiondoctor.com – I was referred to Hackrepair.com by my web developer. He hadn’t personally used the hack repair services, but had mentioned he was hearing some really great things about Hackrepair.com. I called him and within hours my site was “unhacked” Systematically along the way, Jim outlined areas where my site… Read more

Dr. Christine Kaczmar

New Jersey I was very pleased with the service that hack repair provided. My site was down due to some website related malware. My website developer wasnt able to fix the problem, and I contacted Hackrepair.com to see what they could do for me. He explained exactly what we needed to do to resolve the issue. And within a day my site was malware free and back up and running. Thanks alot Jim. I’m gla… Read more

Vic Patel
Ann Fromm book review

He’s done it again – cleaned up and restored a very-compromised site for one of our clients. My company is a small web development firm with 100+ clients. Hack Repair has been exceptionally quick on a couple occasions – in both cases it took less than 6 hours from initial contact until the site had all repairs in place! And the follow-up petitioning Google to remove the “this site may have been h… Read more

Dan ODonnell

I contacted HackRepair.com as one out our client’s sites had been hacked. There were pages sending users to pharmacy websites and many pages on the site were stuffed with hidden text and links only Google could see. After searching on Google for a company to remove the hack, I chose Jim at Hack Repair as his site gave me the impression that I would be getting a ‘personal’ service; and I was right.… Read more

Max Peters
wonderstruckeventdesign hackrepair

After being told by a couple of other IT professionals that I was going to need to hire a web designer to completely re-do all the content on my WordPress site after it was hacked, I wanted to cry.

Most of my business comes from my online portfolio – and all of the lost content was super bad news for me. All I hear when I think “web designer”is THOUSANDS of dollars, which I didn’t have to spend e… Read more

Katie Aweida

It was an absolute pleasure working with Jim, the hack repair guy. He was responsive, professional and was able to resolve our website issues in less than one business day. We would highly recommend his services to anyone in need of website security and repair. Read more

Andres

I was a little hesitant at first using Hackrepair.com. Being from outside the USA what would I find? What I found was first class service, patient help, an understanding of my problem and a professional and prompt fix to my hacking problem. It was the best money I spent. Wherever you are in the world, I would really recommend Jim and his hack repair service. Read more

Peter

Thanks to Jim at Hack Repair my site is not only completely repaired but also secured against further hacks.

Before I found Jim I had worked with multiple web programmers and none could completely clear my problem. Jim took my panicked call on a Sunday and his helpful and knowledgeable manner made me instantly trust him. In working he was efficient, responsive, and very thorough. After my site was… Read more

Heidi
Jeff Burns HackRepair Review

This guy is AMAZING. He is the REAL DEAL for anyone having issues. He does not just clean the malware and not fix the problem. So refreshing that he actually gave a shit and did it right. The OLD way unfortunately these days of doing something RIGHT once and being done w/. If your SICK AND TIRED of ppl fixing your issue only to find out they didnt .. Give this guy a call. . 10 10 10 10 10 across t… Read more

Jeff Burns

Soon after being hacked by Viagra-spamming bandits it was clear we needed to call in the calvary. Jim at hackrepair.com picked up the phone on the second ring, and within minutes was working to identify the core issues. Over the next 12 hours he and our developer worked together to isolate and successfully eradicate the hack. Within 24 hours our search engine presence was coming back to normal [in… Read more

Mark Reynolds

When our school’s website got hacked, time was the last thing we had to get the problem fixed. We needed to solve the scary-looking images, text, and sound that the hackers placed on our site which had already been seen by some concerned parents. I Googled “hacked website repair” and started contacting every search result. Prices were scary for many but as I stated, time was really the only commod… Read more

Felix
beadathome help

Thank you for this opportunity to share an experience I just recently had. Its a little story from an ‘always feeling like a newbie to anything tech’ person, yes I do have gray hair.

I host a personal blog on WordPress and thought I was doing a pretty good job with the upkeep until a few weeks back I started the day with a 2nd notification of a hacked WP site from my hosting provider. I thought I … Read more

Teri H.

I contacted Hackrepair.com after one of my client’s websites got hacked. The situation was potentially very serious because traffic to the website, flagged up as hacked in the Google SERPs, was slowing dramatically and quickly as potential customers were put off by the “this site may be hacked” warning. A blacklisted website could have cost my client hundreds of pounds an hour in lost revenue. My … Read more

Phil Shirley
House maid hero review

He rescued our site after hacking. From the first time I spoke to him at 10PM CST, he was calm, confident and the best of all, he delivered. Not only that, he referred us to some great web designers. He recommended steps to limit and mitigate exposure. I’m quite certain I would have gotten charged a ton more than Jim received by other guys who by the way don’t pick up the phone. Jim was always the… Read more

Marista Umana

Hackrepair.com has been more than support for me, it’s provided reassurance and confidence that my sites will remain secure if I follow their advice on how to better maintain and protect myself from common, vicious attacks. Not only do they help solve the problem, but they make sure to inform you on how to further prevent the problem.

A friend called me up and said “Google says your website had be… Read more

Luke

My site was hacked on a Sunday and even though it was pretty late that night Jim, the hack repair guy, was on the job as fast as a rocket.

Within minutes it was clear I wasn’t dealing with a fly-by-night repairman but a highly skilled professional.

Jim had a checklist to make sure nothing slipped through the cracks and set about methodically checking and cleaning the files. Yes its not all hands-o… Read more

Tom Koh

Jim Walker, the hack repair guy, answered my call when I was in desperate need of help. Once on the call he walked me through the process extremely quickly and all of my issues and the hack discovered and resolved!  I highly recommend HackRepair.com and will use them for any issues I have with my Wordpress Sites. Read more

Mark

I am extremely satisfied with the service I received from hackrepair.com. We had a “site may be compromised” message that was appearing in the search results for a second time after we thought the problem was fixed. It turns out the guys I had been working with didn’t come close to the quality of service that Jim provided. He found issues that we would have otherwise never known about. I am also c… Read more

Chase

When the dreaded ‘This site may be compromised’ Google notice appeared, our hearts sank and we were stumped at how this could happen. Some nasty rascal found a leak and thought it would be great to put hidden Viagra and Cialis links on virtually every page. It was such a mystery and I only have enough technical knowledge to be dangerous, so I went searching for an expert to fix it. I hit the jackp… Read more

Shirley

HackRepair is the real deal. They know their stuff. As a PC tech myself who has always been focused on finding the cause of a problem and fixing the cause, I recognize the difference between fixes and true solutions. Jim is knowledgeable and is all about finding the root cause and solving problems, for him it’s not about just selling services. Great advice and great work. Read more

Mark M.
grandmagazine malware cleanup

When we got the unwelcome news that our magazine website had been hacked, we contacted Jim first, expecting to research multiple options before taking any action.  But Jim was so thorough in his explanation of the situation, confident of success and reasonable in his terms, that we went ahead with him immediately.

We were back online and back in Google’s good graces even sooner than he projected. … Read more

Jonathan Micocci

Jim, you’ve done it (when no one else could)! My website is completely cleaned up! I can’t tell you how much I appreciate it. I’d use your services again in a heartbeat (just hope I don’t have to).? Read more

David Goodwillie

Our web site was attacked recently. Someone hacked the site and inserted various types of code connected to pharma products. The code caused Google to put up a “this site may be compromised” warning on our website. It also caused traffic to plummet from more than 150 hits a day to less than 30.

After searching the internet and making various inquiries, I made arrangements with Jim Walker (thehackr… Read more

Ken K

Mr Jim Walker from hackrepair.com, tooked me and my site in his holy hands, and with his competence have made the right analysis to make my site free to a very bad hack that affected my server too. Right Now my site is much more well protected through the right plugins he installed and his setting on the WordPress files. Thanks! Read more

Piergiorgio Rocchini
spark factor

If you have a WordPress site and it gets hacked, I would highly recommend HackRepair.com. Their work is fast and excellent!

Read more

George Lowe
Chris Smith thank you

A great security company. They really know their stuff. Very prompt and professional service. I was kept informed all the way throughout the process. The service really could not have been any better. I would recommend this company 100%. Thanks for your help guys!!!! Read more

Chris Smith

Our website was hacked and was on the verge of being blocked by Google. Hackrepair.com was referred to us by an associate of ours. His price was not only reasonable, but guaranteed money back. How could we go wrong?

Emails were exchanged and next, Jim “WOWED” us. He did everything he said, stayed in contact with us, and solved our problem within 24 hours. AMAZING!!! I would and will definitely rec… Read more

Debbie

When I first spoke to Jim Walker about our inability to log in to the admin page of our Wordpress website, he spent a half hour on the phone with me trying to find the “easy” answer. This was before I even hired him!

When it became apparent that the site had been hacked, he quickly and thoroughly scoured the server and repaired ALL the affected files!

He made recommendations to me regarding how to… Read more

Lia Treffman @Stowegood

For a second time Jim has responded to our frantic SOS (save our site!) call and has been nothing less than excellent. He got right down to business and was already working on the solution before I had even hung up the phone. Knowing Jim was now in control and solving our hacked site, bought us out of panic mode and restored sanity in the office. He not only fixed our hacked site in a matter of mi… Read more

Scott S.

When I first met Jim Walker he was a hero and saved my site from hackers. I was with Network Solutions before and they took down my site in a heartbeat and did not help me put it back up. Jim at hackrepair.com helped me put it back up and we were back in business within hours. So needless to say, I moved my site to his hosting, and all my domains to be governed by him. And since then, Jim has not … Read more

Mona Yacko

When my site got hacked, I contracted another well known company who said they would clean up the site and scan it daily. After three days the site was finally clean. Ten days later my site was hacked again. I contacted the company I had hired and they said their scan showed no vulnerabilities. So I called Jim Walker and guess what, he answered the phone. Within three hours my site was clean, he s… Read more

illustrated

Our site was attacked by a pharma hack and hackrepair.com was a great resource for us. Jim restored our site in no time at all in a very thorough and efficient manner. We were back in the Google search results within two days. We are very pleased with the service he provided and recommend him to anyone put in that same predicament. Read more

Mary
Otero Malware Cleanup

The feeling of being hacked is like nothing else… it’s terrible and if it’s ever happened to you then you know exactly what I mean. I felt very alone, confused and didn’t know how I was going to get out of this.

Then as luck would have it, I stumbled on Jim’s website – hackrepair.com (via google search). After reading the glowing reviews I figured I’d much rather take a chance on a real person tha… Read more

Jose Otero
praxis malware cleanup

We have a 500-page client website that was probably hacked for a month or more [sorry client]. Being newbies at this we had been taking half measures (adding security, talking to the host, etc) and wasting a lot of time since there was a backdoor created by the hackers. Finally the hacking went crazy and the site was blocked by Google and the search engines and I was afraid of losing the client. W… Read more

James Blair

When I noticed my listing in Google had a message under the title that said “This site may be compromised” I freaked out and started researching everything I could about it. Turns out that it was because my site was hacked and spam was put on one of the pages. In my research I found hackrepair.com and called. Jim answered right away and began the process of reviewing my website and determined that… Read more

Matt Fass
Ed Fred Malware Cleanup

You know how gas stations used to be in the 50s? You‘d pull up and 4 guys would immediately run out and take care of everything and have you on your way in no time? That’s how Jim was when I called him with my problem. He took over from there, got all my info, and worked on my websites until everything was back under my control. Wow. Just wow. Read more

Ed Shems

Jim and the Hackrepair.com staff are not only professional but they are reliable and very reasonable. I’m a professional designer and I can’t tell how many clients Ive referred to Jim when their Wordpress website got hacked. They are all happy customers. Jim took care of my clients quickly and he was very responsive to their questions and concerns. I recommend them to all my clients. Read more

Talya C

Hackrepair.com came to our assistance when storm Sandy shut down all of our servers and crippled our business. In a matter of about 90 minutes Jim had our site up and our e-mail working again he dropped everything to assist us amazing!

I would recommend his services to anyone seeking a professional, cost-effective, and customer service oriented hosting service. Thanks again Jim we appreciate all y… Read more

Paul Prato

Exceptional service is so rare these days that when I get it, I want to spread the word. Jim at Hackrepair.com is not only service oriented, he’s a master at what he does. He saved me from a hacking crisis, ferreted out information I could never unearth, and delivered superior service and support throughout. Jim is unfailingly professional, patient and responsive. Thank you, Jim. You’re the best! … Read more

Fern Lebo
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